Account Resolution Specialist

Full Time
Islandia, NY 11749
Posted
Job description

We know and understand our success is driven by our talented collectors and we are seeking a few good collectors to enhance our operations! . If you are exploring the next step in your career, we want to discuss the opportunities we can provide for you to join our winning team!

Duties include but not limited to:

Responsibilities:

  • Contact delinquent customers and bringing the unpaid account to a resolution.
  • Receive and post payment to customer's account
  • Advise and follow-up with customers on unpaid accounts
  • Initiate repossession proceedings or disconnect service
  • Keep records and status of customer's account

Qualifications:

  • Previous experience in billing, customer service, or other related fields
  • Ability to build rapport with clients
  • Excellent written and verbal communication. We are looking for a Collections agent in Islandia, NY to join our team! skills
  • Ability to prioritize and multitask

What we offer

  • Competitive compensation package
  • Overtime opportunities
  • Aggressive commission structure
  • Exceptional benefits package (Among others we offer PTO, medical and dental after 60 days of employment, 401k, paid training and referral bonuses)
  • Excellent career advancement opportunities

Job Type: Full-time

Pay: $20.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Preferred)

Experience:

  • Microsoft Excel: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

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