Application Specialist - Technology and Operations
Job description
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Job Description
What is the opportunity?
In this position, you would partner with IT, operations teams, and business stakeholders to assess, analyze, and recommend business and technical solutions on projects related to brokerage back-office processing. You would also participate on project teams through design and development and ensure the solution is properly implemented from end-to-end. If you like taking operations systems from where they are to a newer, better target state, this is the position for you.
What will you do?
- Work collaboratively with solution architects, business analysts, project managers, and technical leads to design solutions for different back-office processes
- Develop and present solution alternatives along with recommendations to business stakeholders, executives, and senior management
- Recommend best mix of standard functionality, configuration and custom development, interfacing applications and third-party vendor solutions to meet business requirements and project objectives
- Help project delivery team scope cross commits with various IT teams from ideation to launch
- Work with one or more of our back-office vendor systems to determine technical requirements and documentation
- Identify functional issues and risks and develop/recommend mitigation strategies
- Configure systems solution and develop functional specifications when needed based on business requirements
- Documents new builds and transitions to production support team
What do you need to succeed?
Must-have
- 1+ years of experience in IS/IT
- Be able to research and document current technical state of systems end-to-end, gathering information directly from users and other tech teams, as well as system and process documentation
- Strong systems and process analysis and documentation skills
- Strong visual and verbal communication skills
- College degree or sufficient related work experience
Nice-to-have
- Bachelor’s degree in business administration or quantitative / analytical field
- Experience working in a team environment
- Experience with project development process of baselining and managing changes
- Experience with financial/wealth management industry
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work
- Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
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