Job description

CFH is seeking a Case Management Supervisor for its Susan's Place Women’s Shelter, a 120 bed women's shelter in the Bronx located 2 blocks from the 176th Street stop on the 4 Train.

The Case Management Supervisor (reporting to the Shelter Director) has responsibility for the following:

ESSENTIAL DUTIES AND RESPONSIBILITIES of a Case Management Supervisor (LMSW or MSW):

• Directly supervise the Case Managers
• Provide orientation and initial training to new Case Managers and Social Work interns
• Work with Clinical Supervisor, Assistant Director of Social Services and the Case Aide on quality assurance issues including closing of the charts
• Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours
• Monitor incident reports and ensure that follow up case notes are being attached
• Approve documentation in all charts
• Identify and coordinate the training and educational needs of the Case Management staff
• Facilitate groups that will address the needs of the clients
• Provide support to clients who are struggling to follow up on their ILPs
• Cover caseloads when necessary
• Document client engagement in CARES
• Audit the clients’ charts to ensure compliance
• Participate in case conferences, team meetings, staff training, community meetings, and staff meetings
• Perform other duties as assigned.

JOB QUALIFICATIONS:

Educational Requirements of Case Management Supervisor (LMSW or MSW):

• Master’s Degree in Social Work (MSW)
• LMSW strongly preferred

Experience of Case Management Supervisor (LMSW or MSW):

• Minimum of 3 years of clinical experience
• Experience working with the mentally ill and/or homeless population
• Flexible and comfortable in nontraditional setting
• Excellent oral and written communication skills
• Proven supervisory skills (in a supervisory capacity for a minimum of 3 years)

CFH Employee Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Retirement Savings Account
• Education assistance or tuition reimbursement,
• Gym memberships or discounts
• Employee discounts

Job Type: Full-time

Pay: $60,000.00 - $62,000.00 per year

Schedule:

• 8 hour shift

Ability to commute/relocate:

• New York, NY: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Social work: 1 year (Preferred)

Work Location: In person

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