Job description
Hours of Work :
8am - 5pm
Days Of Week :
M-F
Work Shift :
Job Description :
- Job Title: Clinical Effectiveness and Patient Safety (CEPS) Project Coordinator
- Reports to: Manager, Improvement Academy
- Job Purpose:
- Category A: Employee with no patient care impact.
- FLSA: Exempt
- The Project Coordinator is a representative of the Clinical Effectiveness and Patient Safety Department, working to develop and maintain professional relationships with physicians, physician offices, hospital staff, CEPS team and the community.
- The Project Coordinator will work to support the system level department on projects related to performance improvement, patient safety, organizational readiness, performance analytics as well as operational excellence.
- Education Requirement:
- Bachelor’s Degree or similar experience
- Prefer individual with experience in a corporate department/corporate environment, and/or at least 2 years of experience as executive assistant or project coordinator level at department level.
- Licenses and/or Certifications: None Required
- Skills Required:
- Ability and willingness to be a team player and to adapt to changing priorities.
- Ability to initiate programmatic activities independently, organize/set priorities, and complete work in a timely manner despite deadlines and competing requirements.
- Able to exercise good judgment in appraising situations and making decisions.
- Must have excellent written communication skills, excellent vocabulary skills, and a demonstrated ability in English and grammar.
- Demonstrated ability for a very high activity level in the field, strong initiative, and self-motivation.
- Strong interpersonal skills to work effectively with hospital staff, volunteers, and the public.
- Ability to initiate programmatic activities independently, organize/set priorities, and complete work in a timely manner despite deadlines and competing requirements.
- Ability and willingness to be a team player and to adapt to changing priorities.
- High level of technology skill set to manage electronic database and use electronic communication tools to communicate with hospital staff and physicians.
- Proven ability to work both independently and as part of a team. Must be detail oriented.
- Ability to work independently, prioritizing and organizing workload to complete tasks within time frames delegated. Reports delays to manager and project requestor/lead.
- Demonstrates accountability for own actions and uses a professional approach to proactively resolve issues.
- The positon requires excellent relationship building skills and the ability to work with a diverse group of people at all levels of the organization.
- Computer skills, including but not limited to; Microsoft Office: Word, Excel, Power Point, and Outlook. Uses proactively to maintain scheduled events, appointments, documents and requested data.
- Effectively adheres to MHS policies, guidelines and standards of performance; including confidentiality of patient and business information, infection prevention, safety guidelines, emergency codes, dress code, and other relevant guidelines.
- Maintains confidentiality of patient and business information.
- Able to work a flexible schedule based on program needs and off-hour programs and/or events.
- Exhibits a professional approach to all situations and is proactive in analyzing issues/concerns effectively and works towards an effective solution.
- Responsibilities
- General Office:
- Maintains standard operating procedures (SOPs) for essential CEPS office duties
- Maintains a positive work relationship with physicians, physician offices, hospital staff/departments. Routinely follows up with needs assessments and feedback with assigned project leader. Notifies project leaders in advance when unable to provide assistance with special requests.
- Participates in maintaining the budget by ordering within the departments cost allowances and forecasting office needs. (Example: shared office supplies, catering, etc.)
- Actively maintains payroll budgets by adhering to the attendance policy and clocking in/out at the appropriate times. Office hours for this role is from 8a – 4.30p. Overtime is approved by the department manager in advance.
- Provides daily office support for the CEPS leadership team, including handling correspondence, distribution of mail, answering phones, tracking and ordering of department and office supplies, and delivering messages, and maintains the appearance of the CEPS office.
- Maintains the physical appearance of the CEPS office (general area), assigned desk space as well as refrigerator to be clean, organized and functional
- Provide administrative support to CEPS leaders with scheduling calendar appointments, processing department specific invoices, completing and processing expense reports (mileage forms, travel forms, etc), printing and/or scanning documents as applicable.
- Improvement Academy & MCCN:
- Provides coordination and administrative support for Improvement Academy courses (set-up, wrap-up, catering, marking course attendance in Methodist University)
- Provides coordination and administrative support for Methodist Health System’s annual quality improvement and patient safety conference, Leading 2 Excellence Summit. Duties may include scheduling committee meeting calendar appointment, room booking and set-up, meeting minutes, coordinating with event leads, venue coordinator follow-up, printing material, helping set up, check-in, breakdown, etc.
- Responsible for providing project coordination on assigned special projects related to Mayo Clinic Care Network or High Reliability or Baldrige frameworks.
- Responsible for eConsult care coordination with Mayo Clinic Care Network.
- Patient Safety & Organizational Readiness:
- Act as back-up for Project Leader, Policies and Guidelines by uploading policies, taking minutes during P&G meeting
- Schedule and provide administrative support (finalize agenda, sign-in sheets, room booking and set-up, meeting minutes, etc.)
- Other Duties as assigned.
Methodist Health System is a highly revered, leading nonprofit healthcare organization in Dallas, Texas. Named one of the fastest-growing health systems in America by
Modern Healthcare, Methodist includes 13 hospitals, either through ownership or affiliation. Our wholly owned and full-service hospitals include Methodist Dallas, Methodist Charlton, Methodist Mansfield, Methodist Midlothian, and Methodist Richardson Medical Centers; Methodist Richardson – Campus for Continuing Care; and, our newest, Methodist Southlake Medical Center. Our affiliated physician organization is Methodist Medical Group, which includes more than 50 healthcare clinics, two concierge medicine clinics, an urgent care clinic, and a virtual care platform known as MethodistNOW. At Methodist, we strive to have a diverse workforce that reflects the communities we serve — one that is welcoming of the skills and talents of all groups. Our reputation as an award-winning employer shows in the honors we’ve earned:
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Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson
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150 Great Places to Work in Healthcare nine years in a row by Becker’s Hospital Review
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Military Friendly® Employer, Silver Designation
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One of three Top Healthcare Diversity Organizations in the U.S., 2019
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Ranked No. 2 on DiversityInc’s List of Top Hospitals and Health Systems in America, 2018
Our Care Commitments
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Take Care of Patients
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Take Care of Each Other
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Take Care of Ourselves
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Take Care of Methodist
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