Cisco Voice Engineer

Full Time
Miami, FL
$75,000 - $140,000 a year
Posted
Job description

Job Description:

Network Engineer (Voice Specialty)

The Unified Capabilities(UC) Network/Voice Engineer must be detail-oriented and have in-depth knowledge of UC hardware and software for CISCO Voice Systems in providing high-level support and technical expertise in unified capabilities.

Duties will include working knowledge of VMWare/Cisco UC/Cisco IOS, VG Gateways, PRI Gateways, and Analog Voice Connections, 3rd party secure phones, along with testing and implementing UC capabilities throughout the enterprise.

Experience required in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER), Unified Contact Center Express (UCCX) and Cisco Meeting Server (CMS).

Requires the ability of working with vendors, clients, carriers and technical staff on unified capabilities implementation, optimization, maintenance, and ongoing management.

Preferred experience in security for Authentication, Certificates, and Encryption.

Certification Requirements: CCNP Collaboration and at least five years working as a UC technician or equivalent.

Analyzes customer requirements and provides technical solutions to a wide range of difficult problems.

Creates plans and configures systems for data communication networks.

Designs and builds hardware and software components for computer or telecommunications networks.

Evaluates new communications technologies to enhance capabilities of the network.

Maintains current knowledge of relevant technology as assigned.

May coach and provide guidance to less-experienced professionals.

May have to work afterhours/weekends to resolve issues and/or support exercises. Should be open to working shifts.

Experience

8+ years of experience

EDUCATION

BA/BS or equivalent

CERTIFICATIONS

IAT level II required (i.e. Security+ or CySA+)

Cisco Certification (CCNA, CCNP, CCVP etc)

Job Type: Full-time

Pay: $75,000.00 - $140,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Miami, FL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Security+ certification (Preferred)
  • CCNP Collaboration (Preferred)

Security clearance:

  • Secret (Preferred)

Work Location: In person

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