Claim Specialist-Weather & Catastrophe Claims Services - Centralized Investigative Team - (Dallas, Atlanta, Tempe, Newark, Lincoln, Concordville) - Hybrid or Remote
Full Time
Irving, TX 75038
Posted
Job description
Overview:
We offer a surprisingly great Compensation Package:
This position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.
Starting salary is between $50,999.65 - $75,502.05 ($25.31 - $37.47 / hour) based on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
This is a remote position; however, competitive candidates must reside within 100 miles of the City, State area.
As a claim specialist, your day may involve gathering information at the onset of the claims process, clarifying details surrounding the claimed loss, explaining the claim process in a manner that is comprehensive, yet concise and customer friendly, and setting the expectation with the customer on what to expect and what is expected of them throughout the life-cycle of the claim. You may also move the claim file to resolution post onsite inspection through interactions with customers, contractors, and our field partners to create a personalized, caring, and simple customer experience supporting our commitment to our policyholders .
LICENSING: Successful candidates selected for this position will receive a job offer stating continued employment as a State Farm Claim Specialist is contingent upon meeting the requirements necessary to obtain appropriate state(s) mandated licenses. This includes successfully completing all applicable licensing exam(s), and background checks required of various state(s). Failure to do so may result in termination. Qualifications:
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Check out What It's Like in Claims, and see what makes us great!
We offer a surprisingly great Compensation Package:
This position is eligible for up to $2,000 in Welcome Bonuses throughout the first year of employment.
Starting salary is between $50,999.65 - $75,502.05 ($25.31 - $37.47 / hour) based on skills and qualifications, with the high end of the range limited to applicants with significant relevant experience. Because work-life-balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
You are also eligible for:
- An annual bonus based on individual and enterprise performance
- Annual merit increases
We offer a ton of amazing Benefits - here’s a preview of what you might not find other places:
- Paid Time Off (PTO), plus:
- 5 days of Life Leave to take care of yourself and your family
- Paid Volunteer Time
- Annual Celebration Day to celebrate what’s important to you
- Paid Development Time
- Wellness and mental health programs
- Tuition Reimbursement/Community College Tuition Program
- Discounts from hundreds of retailers through our Perks at Work program
Where you’ll work:
This is a
hybrid position, so you’ll work from home at least 75% of the time, and 25% of the time collaboratively in office.
This is a remote position; however, competitive candidates must reside within 100 miles of the City, State area.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Responsibilities:
START DATE: 5/8/2023
Responsibilities:
When you join our team, you can feel good knowing you are helping our customers recover from the unexpected. Our Claims Specialists are committed to helping our customers through the claims process while providing Remarkable® service. This includes:
- Investigating, evaluating, negotiating, and settling claims
- Applying knowledge of policies, and insurance regulations when determining coverage, liability, & damages
- Contacting customers by telephone, written correspondence and/or various electronic media
- Effectively managing work through task driven queues while multi-tasking in a fast-paced call center environment
- Supporting our customers through personalized, caring, and simple interactions
This position is for an opening within our Centralized Investigative Team:
You will have the opportunity to manage your own claim inventory, working closely with customers, agents, contractors, and third party vendors to resolve unique aspects of fire claims. This unit resolves claims presented by mortgage companies, claims involving the appraisal policy provision, and claims involving allegations of agency commitment. Excellent written communication and organizational skills are necessary to be successful in this environment.
As a claim specialist, your day may involve gathering information at the onset of the claims process, clarifying details surrounding the claimed loss, explaining the claim process in a manner that is comprehensive, yet concise and customer friendly, and setting the expectation with the customer on what to expect and what is expected of them throughout the life-cycle of the claim. You may also move the claim file to resolution post onsite inspection through interactions with customers, contractors, and our field partners to create a personalized, caring, and simple customer experience supporting our commitment to our policyholders .
LICENSING: Successful candidates selected for this position will receive a job offer stating continued employment as a State Farm Claim Specialist is contingent upon meeting the requirements necessary to obtain appropriate state(s) mandated licenses. This includes successfully completing all applicable licensing exam(s), and background checks required of various state(s). Failure to do so may result in termination.
Fire claims experience preferred but not required.
Competitive candidates demonstrate the following:
- Strong written and verbal communication skills
- Ability to prioritize and timely complete workload while efficiently utilizing technology
- Strong critical thinking and decision-making skills
- Accountability
- Resourcefulness
Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
Come join the Neighborhood and do some good!
Visit State Farm Careers for more information on our benefits, locations, and the hiring process.
This is where the excitement begins!
shipshapebody.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, shipshapebody.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, shipshapebody.com is the ideal place to find your next job.