Job description

COMMUNITY OFFICE ASSOCIATE- Appleton City, MO

Please include the position title and posting #121922-COA on your application.

The Community Office Associate (COA) is the first face or voice of West Central, it is a strong contribution to our Agency’s overall success.

RESPONSIBILITIES: The COA will serve as a receptionist for West Central’s Appleton City office with the primary role of assisting walk-in customers and answering all Agency incoming phone calls. The COA is responsible for greeting customers in a pleasing manner and providing them with basic information about our Agency’s many programs and services.

Other responsibilities will include maintaining accurate visitor and/or phone logs, scanning documents, and completing other assigned clerical tasks including assisting in scheduling building maintenance needs with vendors.

REQUIREMENTS: The COA must be reliable, pleasant, and have the ability to handle stressful situations. All sensitive agency and client information must be kept in a confidential manner. The ability to use a variety of computer software and basic office equipment.

A High School Diploma or equivalent is required. One year post high school/GED education, office work or customer services experience is preferred.

Must be a positive team player with excellent people skills. Have the ability to communicate and work professionally with all clients and co-workers with a positive attitude.

DETAILS: This is a full-time position working 36 hours per week in the Appleton City, MO office. Wages: $13-$14/hour. Starting date: Immediately.

EXCELLENT BENEFITS: 4-day work week, paid vacation, paid sick leave, holiday pay, health, life, dental, and vision insurance offered, 403B Retirement Fund, Flexible Spending Account/Dependent Care Spending Account.

West Central understands the challenges of work/life balance and has instituted a compressed work week to allow staff more time for family and commitments outside of the office.

Interested candidates: Resumes are gladly accepted but a completed and signed application is required to apply for all job openings. Please complete an online application on West Central’s website: www.wcmcaa.org,* 1) Work With Us, 2) Application, then [Please fill out our online Application HERE ]*. To request an application be mailed or emailed, contact Human Resources 660.476.2185 x 1107. Applications may be returned by mail to: West Central Mo. Community Action Agency, Attn: Human Resources, 112 W. 4th St, Appleton City, MO 64724, or by fax to: 660.476.9246.

This position reflects the mission, vision, and values of West Central Missouri Community Action Agency, adheres to the agency and Community Action Code of Ethics and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

West Central Missouri Community Action Agency shall not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, age, disability, reprisal, genetic information, or any other characteristic protected by law in recruitment, selection, employment, placement, promotion, training, assignment, separation or any other personnel action. EQUAL OPPORTUNITY EMPLOYER M/F/D/V/AA

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: One location

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