Job description
Join our team at Merrimack Valley Plumbing and embark on an exciting career as a Customer Service Representative. We are seeking dedicated individuals who are passionate about delivering exceptional customer service in Haverhill, MA. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy helping customers, we invite you to read on and discover this rewarding opportunity.
This position comes with a competitive wage of $20-$25/hr, depending on experience. Additionally, we provide awesome benefits and perks, including health, dental, a 401(k) plan, vacation time, and performance bonuses. If this sounds like the right customer service opportunity for you, apply today!
ABOUT MERRIMACK VALLEY PLUMBING
We are a locally-owned and operated plumbing, heating, and cooling company that's been committed to providing fast, affordable, and high-quality services since our foundation in 2018. To find solutions that fit everyone's comfort needs, we take time to sincerely listen to each customer and ask detail-oriented questions. Additionally, our services always satisfy safety and health protection concerns by ensuring that current plumbing and mechanical codes are followed. Here at Merrimack, we offer the best!
We know that our ability to provide high-quality customer service is owed to our outstanding team of employees. We offer generous benefits and pay as well as a stellar work environment. If you're looking to join a successful team and a reliable company, look no further!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative at Merrimack Valley Plumbing, your day will be filled with meaningful interactions and opportunities to assist our valued customers. You will be responsible for providing exceptional service, addressing inquiries, and resolving issues promptly. Whether it's scheduling appointments, assisting with billing inquiries, or offering guidance on our range of plumbing services, your role will be crucial in ensuring customer satisfaction. Your exceptional communication skills and attention to detail will be instrumental in creating positive experiences for our customers.
QUALIFICATIONS
To excel in the role of a Customer Service Representative at Merrimack Valley Plumbing, you should possess the following skills and qualifications:
- Previous experience in customer service
- Proficiency in Microsoft Office, Google Suite, and the ability to learn new software
- Comfortable with engaging customers and providing sales support over the phone
- Strong written and verbal communication skills
- Ability to thrive in a fast-paced and dynamic environment
WORK SCHEDULE
This position offers flexibility with full or part-time options available. You will enjoy a consistent Monday through Friday schedule from 8 am to 4 pm.
If you are ready to take the next step in your customer service career, we invite you to apply for the Customer Service Representative position at Merrimack Valley Plumbing. Apply now using our initial 3-minute, mobile-friendly application.
Location: 01810
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