Job description
JOA#: 21/48/31
JOB SUMMARY:
Receives, coordinates, and disseminates information under stressful situations utilizing governmental telecommunications systems.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Dispatches emergency and non-emergency public service personnel; receives requests for public service assistance and incoming phone calls; completes reports; searches prisoners; enters and retrieves computer data; monitors weather conditions; performs general housekeeping and maintenance of the communications center and equipment; maintains data logs; monitors the closing and opening of streets and the turning on and off of water throughout the city; relays information to proper authority; and performs other duties as assigned by a supervisor.
KNOWLEDGE, ABILITIES, AND SKILLS:
Must be eighteen (18) years or older with a high school education or the equivalent. No prior convictions of a felony. No misdemeanor of Grade A or B within the past year. Will be required to take a polygraph examination. Must be able to work shifts and be available for emergency call out 24 hours a day. Must be able to type 35 wpm. Must be able to read, write, speak, and understand the English language and perform all duties under stressful conditions. Must have TCIC/NCIC Certification, EMD Certification, and TCOLE Telecommunicator License.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Eight hours or more of sitting; constant data entry on computer during 8-hour shift. No formal strength demands required. Must maintain static posture during shift. Repetitive motion of upper extremity. Environment is dark and quiet due to nature of position.
Equal Opportunity Employer: Disability/Veteran
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