Job Title: District Manager

Department: C-Store Operations

Reports To: EVP Operations

Revised Date: May 2021

FLSA Status: Exempt

Direct Reports: Yes (Store Managers)

POSITION OVERVIEW:

As the District Manager, you will lead operational excellence in your assigned district to achieve financial and non-financial goals. You will lead Store Managers and Team Members at all levels to deliver a best-in-class experience for our customers. Building a high-performing team through targeted development of store management will be a critical focus to ensure the delivery of overarching and lasting results. Playing a pivotal role in our transformation in sales and profitability growth, each day will be fast paced, challenging, rewarding, meaningful, and you will be inspired to bring your best every day.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following and other duties may be assigned as necessary:

• Accountable to achieve financial operating plan to include controllable costs, sales projections, and operating profit for assigned district
• Hold store managers to follow a labor budget specific to each store based on established labor model, sales history, and current trends
• Complete daily, weekly and monthly reports as required; analyzes the details to identify trends
• Train and hold stores accountable to implement product launch plans in coordination with the marketing departments calendar; ensures set up is in accordance with plan-o-grams and merchandising requirements set by the company
• Work with Human Resources to ensure that employees disciplinary action is fair and equitable, consistently administered, and all necessary progressive discipline documentation is completed prior to termination
• Supervise the performance and development of managers by periodically providing feedback to improve performance levels; administers corrective action documentation as needed
• Hold employees accountable to adhere to federal, state and local laws regarding alcohol and tobacco sales
• Respond to customer complaints within 24 hours and completes investigation into incidents with a sense of urgency
• Facilitate store walks each week to verify compliance with company procedures, store cleanliness and customer service levels; insists on high standards
• Adhere to company safety and security practices at all times
• Audit stores to assure proper ringing, reporting and accounting of all sales, including merchandise, gasoline, lottery, coupons, and gift cards on a weekly basis
• Partner with maintenance department to ensure preventative maintenance program is in place at each store

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• 3-4 years Background and experience in convenience stores and/or retail
• Previous multi-site/unit oversight responsibilities preferred
• Bachelors Degree and/or equivalent experience
• Excellent communication skills both verbal and written
• Computer proficient in Microsoft Office
• PDI systems knowledge a plus
• Must maintain a current, valid, unrestricted drivers license with an insurable driving record
• Successful completion of age restricted alcohol and tobacco sales training

SUPERVISORY RESPONSIBILITIES

This job supervises store manager assigned within their district.

LANGUAGE SKILLS

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS

Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.

The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Brand: Terrible Herbst (Corporate)
Address: 5195 S Las Vegas Blvd Las Vegas, NV - 89119
Property Description: L885 - Terrible Herbst Corporate
Property Number: 10012