DSHS TIA Network and Telecommunications Senior Manager
Full Time
Olympia, WA
Posted
Job description
Description
Are you an IT professional who enjoys solving problems for your customers? Do you work well with a team and have excellent communication skills? Are you looking for an exciting career opportunity? Apply today!
We are seeking a self-starter, collaborative, and independent IT Network and Telecommunications senior manager to join our information technology team at the Technology Innovation Administration (TIA) within the Department of Social and Health Services, (DSHS). This is an exciting leadership role that will play a significant role in successfully modernizing the DSHS network, providing the opportunity to lead strong teams of professionals, and leading in delivering solutions with significant impacts to the community we serve in the State of Washington!
In this role, you will manage and support key agency infrastructure services,
Large-scale enterprise services, lead the delivery of agency-wide in support of DSHS mission-critical systems and vital services. You will participate in the development of IT strategic plans, and tactical and operational plans and must exercise strong managerial judgment with respect to policies, and procedures, interpret and implement broad agency and state IT policies and standards impacting the entire agency. You will be responsible for developing agency-level solutions, standards, guidelines, and best practices in the areas of networking systems. You will establish a strong strategic framework for improving the DSHS network and re-organize resources within the Enterprise Network Services team to create a single entry for customers for the full catalog of services. You will partner within the agency and across multiple agencies within the state government.
Some of what you will do
- Direct, plan, manage and participate in multiple large-scale mission-critical data, video, and voice-integrated technology environments for use throughout DSHS.
- Participate and represent the agency in State Chief Information Officer (OCIO)-driven activities and statewide initiatives as needed.
- Handle the day-to-day manager/leadership responsibilities over teams of predominantly senior-level technology professionals.
- Serve as a point of escalation for teams and services under their leadership.
- Propose budget, infrastructure, and other goals to executive management, meeting strategic and fiscal planning requirements.
- Establish the agency networking policies, site-to-site remote access and connectivity standards, and wireless and video standards for DSHS.
- Participate in strategic planning for the architecture, acquisition, deployment, use, and support of data, voice, and video technologies.
- Recommend strategies for integration and migration of network architectures with agency information architectures.
- Translate agency business needs, build strategic short- and long-range plans, risk analysis, cost-benefit analysis, and designs.
- Participate in agency and program-level Disaster Recovery Planning
- Work collaboratively with internal and external stakeholders including vendors, employees, and customers communicating to all levels of staff from technologists to senior executives, leading high-visibility, high-impact business, and IT decisions and providing strategic consultation and guidance.
We need a calm, focused, action-oriented individual who is confident, can multi-task and think critically about their work, have excellent oral and written communication skills, and can help the team deliver quality, timely, and well-tested system enhancements to customers, ensuring that our products, applications, and systems that connect seamlessly and work correctly. They enjoy challenges and the freedom to harness their curiosity and work experience to overcome our customer’s technical issues as well as the technical challenges and foster a culture of continual learning and process improvement, maintaining an atmosphere of cooperation and inclusion.
If this is your area of expertise and interest, we encourage you to apply!
Who should apply?
- A Bachelor's Degree in Information Technologies or a related field. Experience managing multiple large-scale enterprise IT services or projects in the area of data and voice networking technologies may be substituted, year for year for the education requirement.
- AND a minimum of ten years of recent experience (within the last twelve years) in Information Technologies management of multiple large-scale enterprise IT services or projects in the area of data and voice networking technologies
- AND a minimum of five years of experience supervising, technology managers or highly skilled technical staff, demonstrating the ability to negotiate and balance competing demands and priorities.
Desirable/Preferred Education, Experience, or Certifications
- Demonstrated experience in Information Technology Information Library (ITIL) concepts and standards for managing IT services, development, and operations.
To be considered for this opportunity please include the following:
- Current chronological resume
- Cover letter explaining why you are interested in the job, and the skills and experience that make you the best person for the job.
- Three professional references with current contact information
Our Department of Social and Health Services (DSHS) mission to
Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.
Employees of the Department of Social and Health Services (DSHS) are required to be fully vaccinated against COVID-19 as a condition of employment. Any offer of employment is contingent upon verification of your vaccine status. Please note medical or religious accommodation may be available once an offer of employment is made.
Questions?
If you have questions about job number 1269 contact Anu Rao at (360) 972-6206 or via email at raoa@dshs.wa.gov
Supplemental Information
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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