Job description
Facility Service Manager
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. In this position, you will be the point of contact for the commercial properties where we provide services.
This position includes a base salary of $60,000. It also includes bonuses and commissions based on your upselling and retention in that territory. Successful Facility Solutions Managers exceed 6 figures within our uncapped compensation.
Daily Functions:
- Serve as the focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;
- Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;
- Train/develop your Night Manager(s) on how to work with employees, Service Providers, and crew members to meet/exceed client expectations;
- Implement company policies and procedures associated with client service levels.
City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.
Preferred Qualifications:
- Provides excellent customer service and builds strong client relationships
- Solves problems proactively
- Desires to learn and grow professionally
- Works independently
- Communicates in a professional, direct style
- Brings previous service industry experience
Requirements:
- 5+ years of operations, sales, or customer service experience
- Previous management experience
- Undergraduate Degree (Business or related field) is preferred
Compensation: $60,000 - $80,000 annually (all-in)
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 5 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
- In-person
Application Question(s):
- What is your salary expectation?
- Do you have experience working with B2B?
Education:
- Associate (Preferred)
Experience:
- Upselling: 2 years (Preferred)
- Account management: 3 years (Preferred)
Work Location: One location
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