Job description

FrontDesk Receptionist:

Basic Purpose: Check-in and check-out guests, respond to guest inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction and service.

Front Desk Hours:

We have following night shifts available

Night Shifts:

Tuesday: 11PM - 7AM

Wednesday: 11PM - 7AM

Thursday: 11PM - 7AM

Afternoon Shift:

Saturday: 3PM - 11PM

Essential Functions:

*Checking guests in and out

*Handle guest registration and room assignments, accommodating special requests whenever possible.

*Scheduling shuttle service

*Handle incoming phone calls for hotel. Including making/canceling reservations, transferring calls, etc.

*Use the required reservation script when taking reservations over the phone to promote the hotel and drive sales

*Assist guests in all inquiries in connection with the hotel services, in-house events, directions, local attractions, etc.

*Treat all guests in a professional and courteous manner

*Complete shift checklist for each shift worked.

*Coordinate with direct supervisor on special projects or tasks before leaving for the day

*Maintain a clean, warm, and inviting lobby and front desk reception area.

*Must have a friendly outgoing personality and enjoy working with people.

*Preferred Skills: Excellent, professional verbal and written communication and problem solving skills are a must. Previous full service hotel experience as a front desk agent or phone operator.

Job Type: Part-time

Salary: $12 - $13.50 /hour

Required experience:

• Hotel front desk experience is preferred: 1 year

Job Type: Full-time

Pay: $12.50 - $13.50 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Overnight shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

shipshapebody.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, shipshapebody.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, shipshapebody.com is the ideal place to find your next job.