Job Description, Goodwin Tucker Group

Title: Installation Technician

Department: Sales

Reports to: Installation Coordinator/VP Sales & Marketing

Supervises: NA

Job Summary: The Installation Technician is a vital position that will install various kitchen equipment. This is a high energy and fast paced position, suitable for an individual with experience in providing technical services through a field service network.

Essential Functions:

• Deliver equipment to jobsites with trailer and/or box truck.
• Unload semis with forklift on jobsites
• Install kitchen equipment and HVAC units.
• Build walk in coolers and freezers.
• Keep installation coordinator up to date on project progress.

Additional Duties:

• Some out of town travel will be required but will be limited.
• Be alert to activities that waste supplies, utilities and time.
• Read and follow company procedure manual and safety rules.
• Maintain a positive image at all times.

• Other duties as needed.

Skills:

Mechanical aptitude, troubleshooting skills, analytical skills, attention to detail, excellent customer service skills, professionalism, strong verbal and written communication, ability to work independently, self-starter, safety conscious, computer skills, organization and planning abilities, ability to read and understand complicated service manuals, blueprints and schematics. Forklift experience preferred.

Minimum Qualifications:

• High school Diploma or GED
• Must have a valid driver’s license and be insurable by our auto insurance
• Must be able to pass a pre-employment drug screen
• Must be able to pass a back ground check
• Ability to work flexible hours; potential overtime, holiday
• Must be highly safety conscious. Abide by lockout/tag-out training

• Strong troubleshooting skills, problem solving and organizational skills.
• Strong ability to read, write and speak the English language, fluently
• Ability to work independently or as a team player
• The ability to work with customers, co-workers, and factory personnel in a courteous and tactful manner to resolve problems

• The ability to concentrate, handle pressure, meet deadlines and pay attention to detail
• Good organizational skills. Motivated, outgoing, self-starter. Able to follow through on duties and assignments with minimal supervision.
• Excellent time management skills, the ability to prioritize and manage multiple projects.
• Maintain professional appearance/demeanor
• Excellent computer skills
• Construction Industry knowledge
• Proficiency in Word and Excel with the ability to adapt quickly to custom software
• Self-motivated with the ability to work in a fast moving environment
• Project Management Skills
• Ability to multi-task and adapt to changes quickly