Job description
Under the supervision of the Library Director and/or Assistant Director, the Library Assistant (On-Call) performs essential service desk functions such as checking in and out of materials, filling holds list, returning materials to the shelves, issuing new library cards and assisting patrons with reference, directional and/or technological (computer usage, eBook loading, etc.) questions and history room services. In addition, the Library Assistant: On-Call will assist with other duties assigned during desk shifts.
- Assists at the service desk helping patrons, answering reference questions, issuing new library cards, filling and retrieving holds, and providing technical support for patrons at computer stations.
- Checking out and checking in library materials.
- Assists patrons with technology questions including computer or eBook-related questions.
- Shelves materials.
- Reads and maintains order of the section of shelves assigned.
- Maintains patrons adhere to library policies.
- Call patrons to alert them of holds.
- Assist patrons in renewing and issuing new library cards.
- Assist patrons with library card issues and concerns.
- Periodic emptying of book drop.
- Receive and record money.
- Use cash register.
- Assist patrons with copy machine, faxing, laminating and printing.
- Help patrons find and retrieve materials.
- Promote library services and programs.
- Work with a diverse population.
- Uphold confidentiality and privacy of patrons.
- Adhere to the Library Bill of Rights.
- Perform detailed services related to specific areas of service as well as other duties as assigned by supervisors.
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