This position has a weekly set schedule

Part Time: 16 hours per week (Wednesdays & Thursdays)

Part Time: 18 hours per week (4 days per week / 4pm - 8:30pm)

Full Time: 40 hours per week

At Cardenas Markets, how we work is defined by shared values that include absolute integrity, respect and collaboration. But its more than that, its smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and youll have the opportunity to grow with us professionally, personally, and financially. Youll be part of a team that genuinely cares about helping you succeed, and youll work alongside talented colleagues, establishing friendships and making a difference in our communities.

POSITION SUMMARY:

The MSB Sales Associate is the person in charge of promoting Cardenas MSB products and services through excellent customer service, ensuring that all Compliance regulations and operation procedures and policies are followed. The MSB Sales Associate main responsibility is to profitably grow sales of MSB products and services, this includes a) Welcoming MSB customers, guiding them through the products, answering questions, and making sure customers have a pleasant experience, b) Following the training manuals and SOPs for the department core processes, c) Maintaining the required AML & BSA certifications up to date, d) Recommending related products to increase customers options and enrich their relationship with Cardenas, e) Conducting and registering the transactions in the POS, f) Being accountable for the sales, cash, transactions, etc.. recorded on their behalf. She/he is to continually grow her capacity for efficiency, effectiveness and service, while maintaining company core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

Operational Excellence

• Proven track of providing excellent results, shows persistence and perseverance. Proactive qualities and self-directed actions.
• Dedicated to meeting expectations of internal and external customers. Demonstrate care and compassion for people; shown empathy and concern. Able to build and maintain positive team relationships, relates well to diverse people; is approachable.
• Responsible for promoting all financial services we offer with each customer that visits the store.
• Responsible for following the manual of policies and procedures.
• Responsible for following the bank secrecy act and anti-money laundering regulations.
• Maintain working area and equipment in optimal conditions, report maintenance and repairs needed.
• Operate a computer and process all the financial transactions effectively.
• Understanding of how to operate assigned office equipment and other duties.
• Responsible for the safekeeping of the cash originated from all financial transactions.
• Responsible for providing the highest level of customer service to all our customers.
• Responsible for inventory services under custody.
• Responsible for maintaining their supervisor informed of any event that might require his/her intervention.
• Perform other work-related duties as assigned

Team Member Development

• Maintain a positive work environment.

Leadership & Management Skills

• Ability to deal with confidential information.
• Willingness to cover a flexible work schedule.
  

Financial Results

• Responsible for delivering appropriate information to the customer regarding the different financial services with the main objective of increasing sales.
  

SKILLS AND QUALIFICATIONS:

• High school Diploma.
• Fluent in Spanish.
• Excellent communication skills.
• Knowledgeable in computer navigation and software.
• Be very attentive and friendly.
• Ability to work under little or no supervision.
• Ability to work under pressure.
• Confident working in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.
• This position requires satisfactory completion of a background check and third party consumer reporting agency investigation.
• Desired but not required:
• Sales experience
• Cash handling experience
• Bilingual: Spanish and English
• Financial Services experience

PHYSCIAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below representative those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
• Successful performance requires vision abilities that include close vision and the ability to adjust focus.
• The work environment is that typical of a retail store.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer:

Pay Scale $15.50 to $29.00.
The pay scale above is the salary or hourly wage range that the Company reasonably expects to pay for this position.

Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

In California for more information on how Cardenas and its affiliates collect and process information collected by job applicants, please review our CPRA Notice (CPRA – Cardenas Markets).