Job description
Receptionist -per diem | Willow Creek Behavioral Health | Green Bay, Wisconsin
Per Diem means employee will pick up a minimum of 32 hours a month and other shifts as needed.
The Administrative Clerk performs general clerical duties in accordance with the office procedures of the facility. Responsibilities include answering telephone calls from switchboard, connecting caller with appropriate party, paging overhead when appropriate, responding to inquiries, receiving Hospital visitors and various administrative and clerical duties required to support the hospital staff and patients.
Job Summary:
Starting at $15/hr based on education and experience.
Per Diem means employee will pick up a minimum of 32 hours a month and other shifts as needed.
The Administrative Clerk performs general clerical duties in accordance with the office procedures of the facility. Responsibilities include answering telephone calls from switchboard, connecting caller with appropriate party, paging overhead when appropriate, responding to inquiries, receiving Hospital visitors and various administrative and clerical duties required to support the hospital staff and patients.
Job Duties:
ESSENTIAL FUNCTIONS:
- Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages.
- Pages individuals over the central paging system as requested and according to hospital policy.
- Greets, welcomes, and directs individuals entering the Hospital promptly, assuring that all visitors, vendors and other guests are registered in the Hospital Visitor's Log.
- Provides assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.
- Sorts and delivers incoming mail and sends outgoing mail on a timely basis.
- Handles facility inquiries and provide general information.
- Maintains petty cash fund.
- Performs cash receipt batch write-up including G/L coding.
- Accepts payments on patient accounts and writes receipts.
- Notifies facility staff of visitor’s arrival.
- Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required.
- Keeps track of inventory and works with supply vendors to ensure a well-stocked office.
- Copies, files and updates paper and electronic documents.
- Assists in managing hospital census by discharging and updating patient accounts, when necessary.
- Performs data entry as assigned.
- Provides clerical support to other departments, as needed.
ADDITIONAL RESPONSIBILITIES:
- Complies with organizational policies, procedures, performance improvement initiatives and maintains regulatory and industry standards.
- Maintains regular and reliable attendance.
- Accepts responsibility for professional growth and development of self and attends all mandatory facility in-services and staff development activities as scheduled.
- Maintains professionalism and confidentiality of facility employees and patients.
- Performs other duties as assigned.
CULTURAL EXPECTATIONS:
- Honesty: Works with integrity and fairness.
- Competence: Strives to be the best and hold selves accountable.
- Perseverance: Meets challenges with the resolve to succeed.
- Passion: Cares about what we do, each other and who we serve.
- Respect: Honors the human dignity of everyone we work with.
- Teamwork: Succeeds, and have fun, by pulling together.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- High School diploma or equivalent required.
- Excellent communications and interpersonal skills required.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
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