Recovery Resource Coordinator | Avanzando

Work Location: Ludlow, MA

• Bilingual Candidates Encouraged to Apply

• EOE M/F/D/V

Duties and Responsibilities:

• To maintain supportive contact with residents to continually assess their individual needs, especially during initial period of residency and during stressful and crisis situations.
• To provide advocacy/case management services whenever appropriate for each resident.
• To develop, cultivate and manage a positive culture and milieu.
• To provide for client care and safety and crisis intervention when necessary.
• To interact with clients in order to assess needs, provide information, discuss problems, set limits and encourage growth and development and to monitor each client’s progress.
• To provide residents with an understanding of house routines, rules, and responsibilities (including curfew routines, sleeping quarters, maintenance and household chores, etc.).
• To develop and maintain a working knowledge of local community resources and social service agencies and develop positive and sustaining working relationships with them.
• To participate in all case consultation meetings, staff meetings and case conferences, as appropriate.
• To provide orientation of services to prospective clients, family, and community groups.
• To facilitate the Family Orientation Group, the Consumer Advisory Committee, and the Alumni Support Group, and maintain minutes thereof.
• To receive, review and address all consumer complaints and grievances.
• To provide recommendations for discharge planning and aftercare services.

Minimum Qualifications

• Associate’s Degree and/or three years’ experience with target population.
• Must have valid driver’s license, auto insurance, ability to meet agency’s driving requirements, and ability to assume travel assignments related to work.
• Bi-lingual and/or bi-cultural preferred.
• Physical demands located at the end of this job description.

Benefits:

• Retirement Plan 403(b)
• Health, Dental, Vision, and Life Insurance
• Paid Vacations
• Paid Holidays
• 8 Discretionary days a year