Come to Rocky Mountain National Park and join our Retail team in a fast-paced environment! Greeting guests and helping them with their purchases are an important part of this position. Talking with our guests and educating them about Rocky Mountain National Park is what makes us unique! Working at the historic Trail Ridge Store & Café at 12,000 feet makes this a once in a lifetime adventure.

If you love nature, beautiful scenery, and have a passion for working in hospitality, Rocky Mountain National Park should be your destination. Working with Xanterra Travel Collection, you can Live, Work, and Explore in one of the most beautiful places on Earth!

• Perform all duties with respect to the Company’s Core Values, Mission Statement, and guest service standards.
• Retail Associates provide excellent guest service for all, greet and check out guests with a smile and operate POS units.
• Perform all cashiering duties in our stand-alone retail shop properly; ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change.
• Processing credit card sales accurately and in accordance with company procedures.
• Suggest add-on sales with every transaction performed.
• Stock merchandise as necessary, making sure all displays are kept stocked, neat and clean within the guidelines of the Retail Visual Merchandise Manual.
• Assist the retail manager, supervisors, and/or leads with inventory control, and merchandise display.
• Maintain effective cooperation with Retail Manager and other co-workers.
• Assist in unloading merchandise, stock shelves, and ensure the selling floor is well organized and clean.
• Assist in keeping the sales floors clean which includes sweeping, vacuuming, dusting, mopping, scrubbing, and trash removal.
• Alert manager to shrinkage, guest problems, and concerns.
• Maintain a safe work area.
• Responsible for accurate account of cash drawer and deposit.
• Able to work with minimum supervision, evenings, nights, weekends, and holidays.
• Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.

• Cash handling experience preferred.
• Able to operate a POS usystem, handle cash accurately, open and close the store with or without assistance.
• Demonstrate a basic understanding of retail procedures by completing the required training.
• Able to function with flexibility and courteous behavior in a high traffic, seasonal retail operation.
• Capable of working with people from all over the world.
• Acquire and demonstrate a basic knowledge of product information.
• Able to work with a minimal amount of supervision.
• Maintain excellent attendance and punctuality. Take breaks in appropriate area for limited time and use the time clock correctly.
• Command of the English language with excellent verbal communication

Physical Requirements

• Candidate must be able to work at an altitude of 12,000 feet.
• Ability to stand/walk for a minimum eight to ten hour shift.
• Frequently lift and carry cartons weighing up to 50 lbs.
• Must have the ability to walk up and down stairs several times a day.
• Carry boxes/product up and down stairs several times a day.
• Must be able to bend down or kneel to stock product frequently during a shift.
• Must be able to climb ladders as requested.

Benefits: For seasonal employees, Xanterra offers the MEC (Minimum Essential Coverage) plan, Paid Sick and Safety Time (PSST), Employee Assistance Plan (EAP), and Employee Discounts and Travel Deals.

EEO: We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.