As Sales Associate you are at the heart of the activities in store. You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes. You focus on delivering high quality sales, developing strong client relationships and delivering post-sale services.

Sales & Service

• Be the client’s first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
• Provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
• Develop sales across all product universes, always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
• Identify & handle client enquiries and concerns

What you will need :

• Previous experience in Retail
• A true passion for people & service
• A team player attitude to reach a common goal & go the extra mile
• Fluent French and English are a must. Dutch is a plus.
• The ability to adapt to different cultures & a real sense of empathy
• Broad interest/knowledge in topics of general culture (Arts, Travel, Literature, News..)

What you will find:

• A multi-cultural team with great spirit and high standards
• A growing company with a strong family base and values
• Training adapted to your needs

Hermès Benelux & Nordics is a subsidiary of Hermès International, distributing Hermès products in Benelux and Scandinavia. Operating 9 stores in beautiful cities such as Brussels, Antwerp, Knokke, Amsterdam, Luxembourg, Copenhagen, Stockholm and Oslo, the region is a geographic and cultural mosaic : 8 cities, 6 countries, 5 languages, 4 currencies.

We are now looking for a student Sales Associate to work on Saturdays in our Brussels store.