Job description
About the Job
CHANEL is looking for a Senior Manager of Merchandising to join our Retail Store Environment Team in New York. Reporting to the Group Director of Retail Store Environment Strategy, you will play a leading role in the ongoing support of our in-store experience across multi-brand retail and owned channels, overseeing our merchandising strategy & implementation. This role interfaces with both local and global teams and is a key partner for our U.S. Field Sales organization. Our ideal candidate will have 6 years of experience and a passion for project management and the in-store selling experience.
What impact you can create at CHANEL:
Our ideal candidate is a strategic problem-solver with a passion for merchandising, track record of project management, and strong “can do anything” attitude. Our ideal candidate will be able to:
- Adapt global priorities and implement into local market
- Manage projects from conception to execution in partnership with internal and external teams
- Ability to manage competing priorities
Key Responsibilities include:
- Oversee our ONGOING PERMANENT MERCHANDISING needs for the U.S. Market
- Adapt global guidelines for permanent merchandising to local market, creating trainings, guides and best practices in partnership with Display team
- Responsible for full-year merchandising forecasts, allocations and budgets to achieve success across campaigns and CapEx initiatives
- For all campaign launches, partner with local marketing and global MPOS to achieve roll-out success
- For new doors/renovations, assist with design and implementation process
- Manage all U.S. MERCHANDISING INITIATIVES from conception to roll-out:
- Work with Group Director to manage 3-year plan including strategy, budget, and implementation plans
- Lead projects to consistently meet deliverables dates; review project tasks and pull in key teams as needed through-out the process
- Set detailed, timetables considering briefs, floorplan, design approvals, development, and partner with Sales Operations on installation schedules
- Manage PERMANENT MERCHANDISING BUDGETS for Collateral, Upgrades, and Retrofit Projects - Budget forecasting, Invoice management and actualization
- Oversee DISPLAY MERCHANDISING TEAM, acting as manager to 2 direct reports.
You are energized by…
- Showing fearless curiosity through questioning
- Guiding and developing team members by providing leadership, coaching and development
- Displaying agility by showing flexibility and cultivating a growth mindset through resiliency
- Navigating complexity and supporting constant transformation and change
- Improving and maintaining CHANEL’s image at point of sale by being knowledgeable about the competitive counter landscape and educating others
- Being able to work autonomously
What you will bring to the team...
- Experience with in-store execution, knowledge of planograms and creating visual standards + implementation experience
- Solid knowledge of standard project management tools and methodologies including project definition and scheduling
- Strong passion for in-store client experience and understanding of visual principles
- Excellent communication and prioritization skills to deliver against varying deadlines
- Learning agility and ability to creatively problem-solve in a fast-paced environment; ability to balance multiple tasks
- Ability to process information quickly in order to determine best course of action
- Strong computer skills: all Microsoft Office programs a must; Smartsheet a plus
Position Logistics:
- 6+ years of experience in point-of-sale merchandising, with project management experience; managing multiple projects different scope and size
- 2+ years of direct team management experience
- Bachelor’s degree required
- Ability to travel 20-30%
What skills you will learn? What experiences might you have?
- How to best lead a team towards high impact transformation
- Opportunities for visibility to senior leadership
- Direct leader committed to individual development
The anticipated base salary range for this position is $77,200 through $120,000. Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks.
Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
Diversity and Inclusion
- At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
- We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
Chanel Community
- CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
- Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.
Sustainability
- CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
- Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.
Arts and Culture
- We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.
Career and Leadership Development:
- We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
Compensation
- Base salary, bonus potential and other forms of variable pay [may/will be] offered for this position
Benefits and Perks
- Flexibility (flexible time and hybrid work options)
- Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K, pension and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
- Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
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