Job description

Who we are

Today’s challenging business environment is more than that – it’s a period of disruption between the pandemic, global business change and internal process complexity. For us to focus on simplicity and the best customer experience, we need great talent and the right skillsets to be successful. This is now a mantra for our Cisco leadership team and for us.

Cisco is transforming its platforms to run the next generation of cloud-native and multi-cloud services. This role offers a superb opportunity to transform how infrastructure platforms are developed, managed with full software automation and at the same time is highly available with self-healing, full lifecycle monitoring, and management capabilities.

Who you will work with

Cloud Infrastructure Platform Services (part of the Hybrid Cloud Infrastructure and Operations) is responsible for the architecture, design, build and the operations of the private cloud (OpenStack and VMware, various PaaS platforms) and Public cloud services (AWS and GCP) to help the clients choose the right IaaS and PaaS offerings for their workloads. CIPS also provides the technical consultation for architectural guidance, deployment options and managed services to help clients from on-boarding to decommission through GitOps operating model. The organization today is focused on strengthening governance, security, observability to ensure complete visibility, security, and manageability of the client workloads to be able to support in a reliable manner.

You will be working alongside other Site Reliability Engineers who are passionate to work with cloud-based applications and push the way we use multicloud platforms in our business. You will help build new microservices and infrastructure to improve the way we conduct our workflow. Our team works in a fast paced, agile environment and ready to learn new things in an instant. Making use of the best Cisco has to offer by integrating these products with the wider spectrum of 3rd Party services to provide a best-in-class Cloud service.

What you’ll Do

You will be a member of a site reliability engineering team that uses tools and integrations for a portfolio of cloud infrastructure services for deploying and managing Cisco’s critical business services through GitOps. We are looking for an enthusiastic individual with extensive experience in Devops and GitOps, to join a dynamic and agile team of talented engineers who enable customers to move their workloads to cloud native hybrid cloud model using both Private and Public Clouds.

Responsibilities:
Write terraform automations for infrastructure and application deployment of customers in AWS and GCP

Integrate Observability Stack and manage lifecycle and operations of hybrid cloud infra

Ensure the quality, performance, robustness, and scalability of the services that are implemented, perform bug fixes and triaging issues

Automate the development, testing, and deployment processes through CI/CD pipelines (GitHub, GitHub Action, Jenkins, Helm, ArgoCD)

Champion and drive the adoption of Infrastructure as Code (IaC) practices and mindset

Software development lifecycle including design, development, testing, packaging, deployment, upgrade and support (Python).

Collaborate with other core services team members to define roadmaps, write clear user stories with well-defined acceptance criteria, design, and build solutions

Applies global knowledge of IT Infrastructure to develop standard solutions that can be leveraged across multiple areas; Contributes to the development of new technical principles and concepts

Looks at new and emerging technology and determine group applicability

Proactively engages and/or creates cross-functional teams to solve problems or add business value

Generates ideas and/or technical strategies and presents them to peers for feedback

Influences others to support/implement ideas and/or technical strategies through collaboration with managers and peers in the organization

Creating standards and policies and influencing technology decisions beyond own functional area or project; Practice DevOps supporting application from development through the operation lifecycle

Responsible for determining and setting SLO’s, creating adequate monitoring and logging for features so that SLO can successfully be measured

Who You Are

We are seeking a talented, experienced, and success-driven Site Reliability Engineer with proven leadership skills and who has a passion for enterprise cloud infrastructure automation and DevOps frameworks. You have a proven track record of designing, developing, and managing cloud infrastructure Ops code using open source technologies. You have previous experience in working with software development applications, private and public cloud computing platforms.

Required Technical Skills and Experience

5+ years of solid hands-on software development experience with a focus on continuous delivery and deployment and cloud automation

Software programming experience in one or more programming languages (Python preferred)

IaC experience – Terraform, Ansible, Github, Github Actions, Jenkins, Helm, ArgoCD, Conjur/Vault

Public & Private Cloud experience (AWS/GCP/OpenStack)

Software design patterns, SDLC, OpenSource Development, Test Driven Development (TDD), Continuous Integration and Continuous Delivery

Basic understanding of Linux/RHEL systems and hands-on Kubernetes(k8S) working knowledge

Monitoring & Logging systems – Prometheus/ELK

Security protocols including OS hardening, firewalls, iptables, and working with Infosec.

Experience building cloud-based application using micro-services and deploying in containerized environments

Excellent knowledge of building cloud-native and server-side RESTful applications, APIs and automation tools

Network basics like GSLB, SLB, routers and switches.

Bachelor’s degree in CS/CE/EE or equivalent work experience is required

Non-Technical Requirements:
Leadership in building and maintaining SRE technologies.

Experience working in an agile development environment.

Agile software development practices.

Work with geographically distributed teams.

Understand IT processes, including Design, implementation, and Operations.

Willing to contribute to documentation.

Strong analytical and problem-solving skills

Strong communication and collaboration skills with ability to engage and influence

Self-motivated, able, and willing to help where help is needed.

Able to build and establish relationships, be culturally sensitive, have goal alignment and learning agility.

Ambitious to work with geographically distributed teams

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