Job description
Student Specialist
$11.60 - $12.60 / hr
10 - 12 hours per week
Academic Year/Summer
Student Specialist will provide customer service support on behalf of One Stop Services. The
One Stop provides essential information, and problem resolution to students, parents/families,
and the broader university community in the areas of registration, financial aid, billing, and
payment. This position focuses on delivering excellent customer service to both internal and
external customers. It will allow students to gain applicable experience in customer service and
office applications for resume building.
Students will be expected to work a minimum number of hours during the academic year.
- This position requires a strong working knowledge of One Stop’s service areas. Student
- Provide high-quality start-to-finish customer service.
- Answer questions on the phone, by email, or in person in the areas of registration,
- Assist with on-campus outreach and initiatives.
- Help assist students and parents in the One Stop lobby.
- Work on various tasks as assigned.
Hours
Academic Year - Ability to work a minimum of 10-12 hours per week
Summer, holiday, and break availability are a plus but not required
people of all ages and diverse backgrounds.
and the ability to prioritize multiple tasks.
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