Job description
Position Title: Suites Coordinator
Starting Pay:
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From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Job Summary
Summary:
The Suite coordinator will perform a diverse set of responsibilities supporting all facets of suite operations. The position is responsible for recruiting, training and scheduling all suite team members based on Levy guidelines and standard staffing levels for the department. The coordinator will work closely with the Premium Specialist and the General Manager of Suites to ensure suites are set to expectation and a premium level of service is executed on event day.
The Suite Coordinator must possess the skills to develop effective working relationships, the ability to work independently as a member of the premium team, strong willingness to support as needed at every level of event management and an ability to multiple task along with quick decision-making.
Major Areas of Responsibility
- Coordinates logistics of interviews, trainings and onboarding of suite staff
- Oversees the setup team in advance of events to ensure all tasks are successfully completed in a timely manner
- Management of setup reports and communicating completion status
- Supports suites team on event execution with a focus on check in and check out with the staff
- Regular engagement with the suite hourly team members to promote open dialogue and consistent communication
- Identification of potential internal promotions and development of these high potential team members utilizing Levy programs
- Oversees suite attendant requests from our suite holders
- Develops and implements procedures/practices based on efficiencies
- Provide feedback and assist with disciplinary discussions when needed
- Suite schedule and payroll; Tip/Gratuity reconciliation
- Tracking of availability updates, holiday pay, time off requests
- Communication with staff via telephone or email
- Participates in planning meetings with the premium team and culinary
- Use of performance management tools to provide guidance and feedback to team
- Promotes a cooperative work climate, maximizing productivity and morale
- Conducts regular scheduled meetings to ensure lines of communication are open between management and team members
- Displays a positive attitude towards team members
- Development of recognition programs and incentives to promote healthy competition
- Ability to communicate effectively with management team, guests and team members by speaking and comprehending English
- English reading, writing, basic math and some computer skills required
- Comfortability with learning new computer skills including the suites ordering system, scheduling and payroll system, recruiting platform; comfortable with Microsoft Office
- Must be able to work 32-40 hours per week including week nights and weekends based on event schedule; flexible scheduling
Apply to Levy today!
Levy is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates of Levy are offered many fantastic benefits.
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
Req ID: 1171754
Levy Sector
LEVY
HAZEL ROBERTSON
[[req_classification]]
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