Puget Sound Kidney Centers (PSKC) is proud to serve people with chronic kidney disease throughout the northwestern counties of Washington state. Patient care is our top priority—we train patients to do dialysis at home, provide the very best care in our outpatient dialysis centers and at local hospitals, and bring kidney-health messages to at-risk members of our community. As a patient-centered, community-based nonprofit, PSKC is committed to ensuring that all patients and their families receive high-quality, convenient, compassionate and affordable care, a deep and long-lasting commitment we’re proud to make to the communities we serve.

We are seeking an individual with exceptional customer service and organizational skills to join our team as an Administrative Assistant at our clinic in Monroe. The Administrative Assistant is responsible for answering and directing incoming telephone calls, greeting and assisting guests and visitors, handling lab orders, and providing project and clerical support.

Education and Experience:

• High school diploma or equivalent.
• Experience working in a general office setting, required.
• Experience with Microsoft Office software suite, required.
• Experience working in medical office setting, preferred.

Location & Hours

This position will be at our clinic in Monroe, we are currently looking for coverage every Tuesdays and Thursdays (16 hours/week). Shifts are 8.5 hours, optional shift times are as followed; 7:45 am - 4:00 pm, 8:00 am - 4:30 pm, or 8:30 am - 5:00 pm.

Compensation

Hourly pay range for this position is $16.34 - $27.32 per hour. Wage offers are determined based on multiple factors including previous experience in the same or similar role.

Benefits

Schedules that average less than 30 hours per week are only eligible for certain employee benefits. Eligible benefits include Paid Sick Leave.

Essential Functions

• Receive incoming telephone calls, direct calls appropriately, or take an accurate message as needed.
• Fax and photocopy documents as needed.
• Prepare new patient admission packet, labels, and chart.
• Maintain supply of new patient and nursing packets.
• Distribute the weekly patient schedule accordingly.
• Create and distribute patient schedule change letters.
• Coordinate getting all needed records/orders for transfer-in (and visitor patients, if requested) and make chart/clipboard.
• Enter patients into Electronic Medical Record and other Puget Sound Kidney Centers (PSKC) systems as requested.
• Distribute inter-office and incoming mail in a timely manner.
• Prepare outgoing mail for pickup.
• Arrange for copy machine repairs as needed.
• Print out 911 information for emergency situations as needed.
• Prepare and distribute patient birthday cards.
• Maintain patient locker lists and keep updated.
• Maintain staff locker lists and keep updated (task assignment is dependent on location).
• Maintain and update Care Facility List.
• Maintain and update Home Patient list (task assignment is dependent on location).
• Monitor office supply inventory and order as needed.
• Run reports and distribute as requested.
• Sign in new or visiting patients.
• Process Admission Record changes and distribute to staff.
• Distribute educational and communication materials to patients and other staff as needed.
• Distribute Standing Orders accordingly.
• Maintain inventory of all medical forms.
• Fax nursing home information as instructed.
• Monitor fax machine and promptly distribute faxes to staff mail boxes.
• Fill copy and fax machines with paper.
• Routinely check unit administrative inboxes (frequency is based on location).
• Run emergency reports and maintain unit emergency backup notebook.
• Distribute access list to nurses at end of each month.
• Scan and upload medical records to the Electronic Medical Record.
• Coordinate meeting room schedule.
• If other staff not available (social workers, etc.), assist patients with contacting transportation companies.
• Update the administrative communications file on new and transfer in patients.
• Perform lab processing tasks, including entry of lab orders into the lab system, printing labels and collection lists, labeling blood tubes and making lab draw kits for nursing staff.
• Maintain the email group distribution list for the assigned location(s)/department(s).
• Make arrangements for traveling patients (outgoing) and transfer out patients.

See the full job description for more details.

Pre-Employment Requirements

PSKC is a Drug Free Workplace. Offers of employment are conditional upon successful completion of a drug test and criminal background check. PSKC complies with all state and federal regulations to provide a safe work environment for our employees and is committed to providing equal employment opportunities to all, and a work environment that is free of unlawful harassment, discrimination, and retaliation.

Equal Opportunity Employer

PSKC is proud to be an Equal Opportunity Employer. PSKC does not discriminate on the basis of race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. All employment decisions are based on merit, qualifications, and abilities. If you need assistance or accommodation during the application or interview process, please contact us at applications@pskc.net.

Our Mission

To enhance the quality of life of those with kidney disease through outstanding dialysis care, education and community support