From automotive and electronics, to paper conversion and pharmaceuticals, to food and health & beauty markets and beyond, manufacturers across the globe rely on Shuttleworth integrated product handling solutions to increase line efficiency, maximize profitability, and minimize risk. As part of the ProMach Product Handling business line, Shuttleworth helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.

Job Description:

• Creation and execution of outbound parts sales strategies
• Enter daily parts order into system for same day shipment if parts are stocked.
• Prompt reply to all internal and external RFQ opportunities in both a professional and timely manner.
• Enter, manage and maintain key contact information for parts customers.
• Source new Shuttleworth parts and spare parts customers through outbound calls, marketing and email communication
• Report to direct supervisor quoting activity and number of quotes converted to orders.
• Assist Aftermarket Manager in the development and implementation of marketing programs and promotions that will help to drive additional parts sales.
• Develop recommended start up kits, and subcategories of spare parts kits for all Shuttleworth HVM and larger conveyor systems.
• Maintain high customer satisfaction
• Collaborate with peers and colleagues to share best practices on parts business efficiency and growth

Job Requirements:

• Associates degree or comparable 2-year degree in Engineering, Business or manufacturing.
• Previous experience in dealing with customers in a similar capacity and on a regular basis is highly desirable.
• In this position, it will be critical for the candidate to have some mechanical and electrical aptitude, ability to read blue prints and knowledge of bill-of-material structures.
• Proficiency with entire MS Office Suite (Word, Excel, PowerPoint), particularly excel.
• Candidate must possess outstanding organizational skills
• Candidate must possess outstanding customer interface skills and that burning desire to take care of the customer. Must also possess a comfort level in dealing with the customer for a variety of situations – taking the initial order, calling the customer to ask questions or ask for clarification, call the customer to sell additional products and ask for additional business.
• Must be able to prioritize work in a fast-paced environment where daily priorities can and will change.

BENEFITS:

Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.

Pro Mach is an Equal Opportunity Employer. Pro Mach complies with all states mandating the use of E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.

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