Job description

The Assistant General Manager will assist General Manager to oversee, manage, and lead daily operations.

Are you ready for a change?

• Are you tired of the same old restaurant/retail/hospitality environment?
• Are you looking for better work/life balance?
• Do you really want to see the difference you make?

Supervisory Responsibilities:

• Hires and trains restaurant staff.
• Inspires staff to achieve goal oriented objectives through a positive, hands-on style of leadership.
• Serves as a role model to demonstrate appropriate behaviors.
• Organizes and oversees the staff schedules.
• Conducts performance evaluations that are timely and constructive.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish your work.

Duties/Responsibilities:

• Oversees and participates in food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the cafe and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Stays readily available/approachable for all team members.
• Demonstrates knowledge of the brand specific service culture.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the District Manager.
• Drive company vehicle to deliver food.
• Performs other duties as assigned.

Required Skills/Abilities:

• Strong hands on supervisory and leadership skills.
• Excellent interpersonal skills with a focus on customer service.
• Excellent time management skills.
• Excellent organizational skills and attention to detail.
• Familiarity with food handling, safety, and other restaurant guidelines.
• Proficient with Microsoft Office Suite, P.O.S. systems.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of 3-5 years restaurant management/retail experience required.
• Successful completion of corporate training program required.
• Serve safe certified.
• Valid Driver’s License

Physical Requirements:

• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods walking and standing.
• Must be able to lift 60 pounds at times.
• Operate a torch as to glaze.

We are a Smoke Free and Drug Free employer offering an amazing opportunity with family friendly schedules during non-holiday time periods.

Must provide 3 business references and complete background check.

Job Type: Full-time

Pay: From $42,500.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant
• Fast casual restaurant

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Experience:

• Management: 2 years (Required)

License/Certification:

• Driver's License (Required)
• ServSafe (Preferred)

Work Location: One location

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