Job description

This position contributes to the development, maintenance, and ongoing support of the Credit Union’s Compliance Management System for identifying, assessing, controlling, measuring, monitoring, and reporting compliance risks across the organization. The role will support the Compliance SVP in not only managing the Compliance Program; but will also serve as a liaison for the first line to help support management across the Credit Union’s products, functions and operations comply with applicable laws and regulations. The position will require flexibility and strategic thinking as the Credit Union’s Compliance Program and Operational Processes rapidly mature. Contributes to designing, implementing, operationalizing, and enhancing the Credit Union’s Compliance Program, associated frameworks and its policies and procedures that meet the needs of the Credit Union's continued growth and strong commitment to compliance.

Accountable for administration of and continued improvement of assigned Compliance Program elements such as compliance risk assessments, compliance monitoring and testing, compliance issue management and remediation, complaint response and analysis, development of compliance training curriculum or content, and assessment of Credit Union policies, procedures, disclosures, digital content, advertising materials, etc. Responsible for developing mechanisms (such as reporting and communication protocols) to enable measuring and monitoring of compliance processes and controls for management and the Board. Analyzing, aggregating, and consuming information and data to deliver useful metrics for monitoring and trending compliance risks. Assist with a root-cause analysis of complex fact patterns associated with issues identified by the business or through exams and reviews.

Provide subject matter expertise, advice, and effective challenge to stakeholders (all levels of management) across organization’s products, services and business activities on compliance risks, processes and controls. Leverage strong analytical skills to deliver creative, comprehensive and strategic solutions to manage, monitor and mitigate compliance risk. Monitor and analyze regulatory pronouncements, guidance, trends and best practices. Summarize findings to disseminate regulatory requirements stakeholders.

Execute regulatory compliance research, analysis and interpretation using legal and regulatory reference materials, regulatory agencies, and professional associations as appropriate. Communicate results to staff and senior management, as necessary. Responsible for end-to-end project management of Compliance Teams engagement in collaborative efforts with the lines of business, such as consultation on major project implementations, support of strategic initiatives, and providing guidance on process enhancements/changes. Completes any other job-related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

Requirements: Bachelor’s degree in business, Finance or related field. Certification as a Compliance Officer (CRCM, or NCCO). Minimum of twelve years of experience in consumer regulatory compliance or internal audit in a financial institution or comparable experience. Extensive knowledge of and their respective applicability to major business functions of the following: Fair Lending Concepts (Equal Credit Opportunity Act, Fair Housing Act, Real Estate Settlement Procedures Act), Truth-in-Lending Act, Home Mortgage Disclosure Act, the Electronic Fund Transfer Act, Fair Debt Collection Practices Act, Fair Credit Reporting Act, Bank Secrecy Act / Anti Money Laundering, Privacy of Consumer Financial Information) and CFPB guidelines associated with Unfair, Deceptive or Abusive Acts or Practices.

Prior experience consuming and aggregating information across multiple process components (operational and technological) and across various business units or activities to deliver useful metrics for monitoring and trending compliance risks. Knowledge of risk management principles, practices and methodologies; and understanding of industry trends and best practices with respect to compliance risk management.

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