Title Position: General Manager

Pay: Salaried

Outlet: Big Boy

Benefits: Yes

Company: Terrible Herbst Inc.

SNHD Card: Required

TAM Card: Required

Non-Gaming/Gaming Card: Non-Gaming Card Required

Join Our Team:

Join Our Team:

Provide exceptional service and personalized experiences to every guest every time. Terrible Herbst and Big Boy have a long and rich history of guest service, with an emphasis on providing high-quality hospitality and a deliberately different experience to every customer at a fair price. We are looking for people to join our team that exemplify our aligned Core Values: Integrity, Passion, Caring, Professionalism and Learning. Terrible Herbst Inc. and Big Boy strive to be a valued and special part of our customers daily lives.

Description:

The General Manager is responsible for the overall (financial and operational) performance of the restaurant. They are responsible for the ongoing development of their hourly team ensuring that they have a full understanding of Terrible Herbsts Inc./Bobs Big Boys operational standards, policies and procedures. It is important that the General Manager can effectively demonstrate these standards, policies and procedures. The General Manager must build a team that provides instant guest recognition and satisfaction, maintain excellent service standards, top-quality food and follow all Southern Nevada Health Department guidelines and codes. They will also be key drivers in continuous sales that increases and maximizes profits.

Responsibilities:

• Oversees all facets of restaurant operations
• Oversees all training of their team members
• Responsible for the fiscal budget, must meet or exceed all budget requirements
• Focuses on Guest Experience and ensures every guest receives a deliberately different experience that caters to their needs.
• Responsible to meet all Health Department and TAM regulations and maintain standards throughout the hours of operation
• Coaches, counsels and disciplines those team members that fall behind on company standards
• Works in collaboration with the Back of the House operations and assists the Chef
• Understands and becomes the subject matter expert on the Point of Sales system and any other restaurant computer software
• Familiar with beverage and food ordering, setting and maintaining par levels
• Any and all other responsibilities given within the scope of the job description

Qualifications:

Required

• Must have a high school diploma or equivalent
• 2 to 3 years of Restaurant Manager experience preferred
• 3 to 5 years of food and beverage service industry experience
• Open availability, must be able to work all shifts, holidays and weekends
• Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, par levels/daily and monthly inventory, sanitation and health codes and security
• Must have a strong understanding in Profit and Loss Statements
• Demonstrated ability to manage operating costs in accordance with budgets
• Familiarity with restaurant management software and POS
• Must demonstrate honesty and integrity inside and outside the workplace
• Ability to obtain and maintain food handlers certification card, TAM and Non-Gaming Card
• Must possess computer literacy skills
• Must be able to lift 45 lbs
• Excellent leadership skills
• Must have a passion for coaching and developing others
• Comfortable setting priorities and delegating tasks as needed
• Extremely organized and detailed oriented
• Strong interpersonal and communication skills
• Must strive for a 100% of customer satisfaction