Summary: We are looking for an Office Assistant to support the sales and operations department. The Office Assistant must be extremely organized, have an excellent ability to communicate with people in all positions and have excellent negotiating skills. This person must be able to think critically and quickly, have good judgment and decision-making skills, as well as great time management skills.

PERFORMANCE ACCOUNTABILITIES:

• Running and analyzing Reports
• Maintain files in good order in TEAMS
• Receiving customers calls, clients, visitors when needed
• Answering the phone calls made and redirecting them to the concerned people effectively.
• Coordinating the communication between employees of different departments.
• Mailing letters and other documents, messages to the necessary people.
• Recording complaints, problems, queries and providing suitable answers and assistance for the same.
• Prepare and process Rack orders and shipping with support of sipping department
• Arranging travel and accommodation arrangements for the employees and clients.
• Maintaining the records of entry and exit details.
• Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
• Other duties as assigned by supervisor and/or division manager.

Experience/Skills:

• Proficiency in Microsoft Office required (Access, Word, Excel, Note TEAMS, and Outlook)
• Customer Service oriented, Data Entry.
• Ability to work in a high-energy team environment.
• Detailed oriented, Ability to multi-task.
• Strong written and verbal communication skills.
• Bilingual Spanish/English is a plus
• Wiliness and ability to learn other software’s uses
• Proficiency in using computers and telephone.
• Must possess customer service relation and coordination skills.
• Must be pro-active in approach.