Pride Motor Group believes that its strength, continued success, future growth and profitability depends on building trusting relationships with our employees, customers and industry partners. Helping satisfied customers drive away with a smile on their face because of the quality of work we performed on their vehicle, is what we strive to do. If you have the drive to lead and develop a team of body shop professionals, please apply to this opportunity.

Summary

Develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains customer satisfaction standards while controlling expenses. Directs the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels and maintaining quality standards.

Essential Duties

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates and monitors the performance of all body shop employees.
• Prepares and administers an annual operating budget for the body shop.
• Directs and schedules the work of all body shop employees.
• Establishes and maintains good working relationships with insurance adjusters.
• Establishes and maintains good working relationships with customers to encourage repeat and referral business.
• Implements aggressive marketing plan to increase body shop business.
• Monitors technicians' daily productivity reports and corresponding payroll records.
• Gives fair estimates on costs and time required for body work.
• Follows up on parts department orders to ensure parts availability.
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Checks quality of completed work.
• Handles customer complaints immediately and according to dealership's guidelines.
• Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly and filed or distributed to the appropriate parties.
• Prepares final billing for completed repair orders.
• Controls accounts receivables for body repair work.
• Understands, keeps abreast of and complies with federal, state and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Provides necessary training.
• Ensures that proper safety equipment is available and being used properly.
• Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
• Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
• Keeps abreast of new equipment and tools available and recommends purchases.
• Ensures that the work areas and customer waiting area are kept clean.
• Attends managers meetings.
• Maintains professional appearance.

Qualifications:

• 2-4 years of experience managing a a full- service body shop
• Solid working relationships with insurance companies to bring on more business
• Strong people and parts management skills
• Appraiser's license preferred

Benefits:

• Medical, Dental, and Vision Insurance
• Company paid Basic Life Insurance and voluntary life insurance
• Short and Long-term Disability
• 401k Plan with company match
• Employee discount program on new and used cars
• Large body shop with high earnings potential

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Must be willing to undergo a background check. Valid driver's license required.