Job description
Job Description
Aon Is Looking for a Content Manager
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Pursuit and Creative (PaC) team.
Your Impact as A Content Manager
The Content Manager is responsible for the maintenance of sales content and literature utilized by our Proposal Management Team for Consulting Proposals. The Content Manager works with various internal colleagues and Subject Matter Experts (SMEs) to make sure content is up to date and accurate, as well as assist the broader sales team with ad hoc requests.
The Content Manager is also responsible for technical aspects of Loopio, the content management database, and aids with user issues and training on system functionality.
Job Responsibilities:
- Conduct periodic content review updates with Key Stakeholders and SMEs, following up as needed
- Maintain assigned library content, including incorporation of timely updates to existing material, building out new content, and retiring outdated content
- Review content for formatting, spelling, grammar, and adherence to brand standards
- Proactively monitor official channels to identify news and updates that could impact our content library
- Coordinate with Pursuit Managers to review submitted proposals for updates and/or new material
- Partner with Graphics Designers to ensure content is supported by accurate and engaging graphics
- Learn and advocate on behalf of the Aon Proposition, to ensure our tone of voice is properly represented in all our materials
- Coordinate email communications and strategy calls (if needed) with SMEs and domain leaders to kick off cycle review or ad-hoc reviews
- Ensure all record meta-data in Loopio is correct and updated as needed
- Manage the content development process for new services, tools, and processes, working with internal content contributors developing relationships with Key Stakeholders and SMEs
- Loopio Proposal system administration
- Train new and existing users on functionality as well as process improvements
- Provide support and training for upgrades and testing
- Communicate system issues/downtime and/or upgrades to users
- Troubleshoot issues with users before escalating to Loopio
- Contribute to the Loopio relationship, including providing input during bi-weekly meetings with Account Manager
- Monitor Content mailbox for any adhoc questions or Loopio issues received
You Bring Knowledge and Expertise
Requirements:
- BA/BS Degree required in Marketing, Communication, English, Journalism, Business, or related undergrad degree
- Minimum 5-8 years of relevant business experience
- Experience in the healthcare, wealth, and/or risk space, strong understanding of business process outsourcing and benefits administration a plus
- Experience working in a proposal or sales operations/support environment
- Excellent project management skills and experience running large/complex proposal projects
- Exceptional organizational and planning skills with the ability to multi-task and prioritize.
- Excellent written and verbal communication skills
- Strong presentation skills – ability to communicate with senior business executives
- Ability to work in a fast-paced environment and turn deliverables around quickly
- Excellent interpersonal skills
- Strong attention to detail
- Microsoft Office (Excel, PowerPoint, Word, SharePoint)
- Experience with Loopio or similar Proposal Automation System
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. Aon is committed to a diverse workforce and is an affirmative action employer. People with criminal histories are encouraged to apply.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
The salary range for this position (intended for U.S. applicants) is $70,000 to $88,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.
This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
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