Customer Service Representative

Full Time
Lehigh Acres, FL 33971
Posted Today
Job description

Location: Lee Community Healthcare Inc - Lehigh

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Department: Lee Community Healthcare - Lehigh

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Workdays/Nights: Days


5705 Lee Blvd
Suites 1 and 2

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Shift: Shift 1

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7:00:00 AM to 6:00:00 PM


Lehigh Acres, FL 33971

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Work Type: Full Time

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Exempt: No


Job Summary

Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.

Schedule: M-F, Rotating Saturday every 3-4 weeks. 5, 8 hour shifts - variable hours from 7am to 6pm

Attach most up to date resume with dates for consideration.

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Job Requirements

Responsibilities:

Educational Requirements

Degree/Diploma Obtained
Program of Study
Required/
Preferred
and/or

High School Diploma or Equivalent
Required


Experience Requirements

Minimum Years Required
Area of Experience
Required/
Preferred
and/or

Less than 1 Year
Clerical/Administrative
Required
and

Insurance
Preferred
or

Customer Service
Preferred

Additional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure Requirements

Licenses
Required/
Preferred
and/or

Not Required


Certifications/Registration Requirements

Certificates/Registrations
Required/
Preferred
and/or


Additional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Lehigh Acres

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