Telenet is always looking to improve their business by leveraging the wide variety of data assets. With more than 1,7 million broadband internet and video customers and over 5 million customer interactions per month, Telenet has a very diverse data availability across the entire organization (e.g. network data, customer and product data, customer interaction data). You will become a part of our Insights & Reporting Chapter, who will use data to support, challenge and inspire our business with actionable insights.

Key Responsibilities

Key overall responsibility is to work with the business teams to take fact-based and data-driven decisions on high impact topics. This typically includes the following activities:

• Identify and prioritize business insights use cases : work with business leaders to identify and prioritize problems that can be solved through data and analytics
• Define the business data and KPI’s that are needed to produce the most meaningful insights
• Build reports , dashboards and perform deep-dive data analyses
• Ensure the execution of the business use case is done in the most efficient way, and interpretable for business stakeholders
• Synthesize complex insights into easy to understand actionable recommendations that resonate with business stakeholders
• Support your business colleagues to increase their self-service insights capabilities

About You

• Master’s degree in a quantitative field (Business Engineering, Applied Economics, Computer Sciences, Information Management…) or equivalent by experience
• Good knowledge of SQL, MS Excel, Qlik Sense or similar tools
• Strong acumen in quantitative analytics and structured problem solving
• Excellent presentation and storytelling skills and ability to influence decision makers
• Domain knowledge and experience in a business function in Telecom, Entertainment or similar industries is a plus
• Entrepreneurial and flexible mindset: enthusiastic to work in a very dynamic & changing environment, committed and business savvy to navigate the potential technical or organizational roadblocks
• Results driven: able to manage an analytics initiative end to end from ideation through production and adoption and have an understanding of the life cycle of an analytics initiative and the common pitfalls
• Knowledge of the Belgian Market
• Fluent in English and Dutch/French

What we offer

A position in an innovative, healthy and ambitious organization which is committed to put data intelligence at the core of its business

The chance to further develop your career as part of a dynamic, enthusiastic and results-driven team of peers – Telenet has track record of fast career paths for top performers

Possibility to further develop via extensive training catalogue (more than 150 data trainings in internal training catalogue) and multiple licenses available for data driven platforms such as Datacamp, Pluralsight, LinkedIn Learning & O’Reilly

An attractive compensation & benefits package, including a personal development plan, discount on Telenet products, flexibility in homeworking, flexible working hours etc.

Location: Mechelen