Dir, Digital Sales

Digital transformation & team management –60%

• Lead the Audi Digital Sales Team including sales strategy and operations
• Responsible for the entire Digital Business P&L to ensure profitability & growth
• Create the Digital Sales strategy in alignment with Product planning to realize Strategy 2030 revenue targets.
• Establish processes that encourage digital transformation by expanding customer empathy, prioritized/ organized planning, and a continuous improvement culture.
• Cultivate a learning mindset among the team, encouraging continual personal growth and promoting employee engagement, skill, satisfaction, and customer focus.
• Develop and implement strategies to attract and maintain a highly skilled and engaged workforce
• Set team’s key performance indicators and individual objectives and manage pace to completion and individual performance
• Manage overall yearly performance review process and provide quarterly feedback to individuals for continued growth
• Foster an environment of learning within the product management discipline so team members can continue to evolve key skills within the industry space
• Cultivate a learning mindset among the team, encouraging continual personal growth and promoting employee engagement, skill, satisfaction, and customer focus
• Support on-going professional development of team members
• Coach team members on conflict management, day-to-day working styles and communication issues

• Additional Responsibilities: Connected services & Data / Audi Energy– 40%

• Identifies, develops and maintains sales channels to maximize growth across all product lines.
• Evaluates new opportunities with relevant Product owners from idea to Pilot to business case validation.
• Grow the subscription base for Audi connect and Function on Demand (FoD).
• Responsible for the Audi Energy Services P&L to ensure profitability and growth.
• Develop a holistic strategy and customer journey to provide private charging for current and new e-tron owners.
• Identify and manage strategic partners to deliver on the consumer expectations.
• Collaborate with internal teams to develop product & service offerings for strategic partners and 3rd party vendors to improve the customer experience and increase Operating Profit.
• Find new opportunities for AoA to expand portfolio as a data provider to create new Revenue & Profit channels.
  
  

• 12+ years of relevant experience

• Bachelor’s Degree in automotive, business, marketing or communications

• Communication skills – interpersonal, presentation and written
• Leadership skills
• Customer service orientation- focus on satisfying the needs of both the internal and the external customer
• Influencing and negotiation skills, conflict resolution
• Innovative problem-solving skills
• Challenges traditional thinking
• Highly committed and reliable
• Excellent listener and eagerness to learn
• Ability to take on entire projects from start to finish without supervision
• Ability to multitask and prioritize
• Budget minded- able to organize, plan, and track multi-lined budget items and invoices
• Creative thinking – finding new ways to do things better, use of technology
• Computer – skilled in the use of Microsoft Office- Word, Excel, Outlook
• Integration – joining people, processes or systems
• Resource/team management

• Digital Business Experience in Sales or Development
• Customer service focused
• Ability to manage vendor through hands-on daily interaction
• Computer IT skilled
• Customer service skills
• Multi-tasking and prioritizing multiple deadlines
• Excellent written and verbal communication and presentation skills
• Ability to meet strict deadlines
• Extremely organized and efficient
• Self-starter and motivated to be successful
• Ability to work well in a high demand, yet fun and exciting environment
• Experience within the connected car environment

• Travel 10-20% - international and domestic
• Must be able to work flexible schedule / hours