Front Desk Agent
Full Time
Columbia, MO
$15 - $17 an hour
Posted Today
Job description
Front Desk and Inbound Sales Associate
The Susan Horak Group
Evening and Weekends Front Desk and Inbound Sales Associate
Part-Time.
Salary: $15.00-17.00 /hourly.
Description:
We are a premier property management company located in mid-Missouri seeking to add a skilled
Front Desk and Inbound Sales Associate (PT) to our team. If you are looking for a rewarding career in real estate, property management, or sales, then this may be a great opportunity for you!
Knowledge and Skills:
Knowledge and Skills:
- Experience in customer service and/or property management is preferred; good knowledge of administration, office management, and/or real estate is preferred; computer literacy is required; must have good oral, written and interpersonal communication skills. This position should have availability from 9:00AM to 8:00 PM.
Education and Work Experience:
- A high school diploma or equivalent.
- One year experience in customer service is preferred but not required.
- No college degree or real estate license required.
Duties and Responsibilities:
- Answer incoming phone calls from current tenants, prospective renters, clients, owners, vendors, etc.
- Convert incoming inquiries to confirmed showing appointments.
- Assist applicant in finding the property that best meets their needs.
- Collect rent and properly organize payments.
- Answer basic questions regarding maintenance and enter/coordinate work orders for our tenants.
- Take detailed notes and messages for agents and property managers and deliver them promptly.
- Work with multiple databases and CRM’s, including Chime, Showingtime, FlexMLS, and Appfolio.
- Communicate efficiently via phone, text, email, and/or in-person.
- Assist with general office work (answering phones, filing, etc.)
- Assist with other tasks as needed.
- Show Rental properties on occasion.
Requirements:
- Nights and weekend availability is required.
- Must be exceptionally detail oriented and organized.
- Must possess excellent customer service skills.
- Must possess excellent oral and written communication skills.
- Must be flexible and task-oriented.
- Must be able to work independently and with a team.
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