Job description

At Amegy Bank, everyone counts. Your contributions are valued, and everyone has the opportunity to grow in their career. We're committed to doing the very best for our customers, our communities and our employees.

Amegy Bank, is a division of Zions Bancorporation, are looking for an experienced IT Field Service Technician to support our branch locations across the Houston area. Learn more about our enterprise technology group and how we’re shaping the future of banking. At Zions, our difference is our people, so we’re dedicated to helping you grow in your career.

The Field Service Technician duties will include:
Supporting the Information Technology Department with installing, administering and maintaining the infrastructure of desktops, laptops and other hardware.
Installation, setup, and maintenance of workstations to include workstation hardware components, base operating systems, networking, software environments.
Assisting with troubleshooting workstation, application and environmental problems.
Supporting server systems from an operating system and shared services perspective.
Assisting systems administrative team members in providing overall environment support.
Making recommendations on areas of improvement.
Provide quality analysis and subject matter expertise
Assisting internal resources to provide the best possible administrative support.
Contributing to team efforts by accomplishing related results in corporative and supportive manner.

Technical Experience and Qualifications:
Requires High School diploma or equivalent and at least 1+ years' experience with computers, networks, computer software and hardware in a field services, or related IT support role.
This position will require travel throughout Texas. Candidates must show proof of a valid and acceptable driving record. Travel will be necessary to service our remote branches in and outside of Houston with personal vehicle.
Proficient knowledge of application software, networks, PCs LANs, and terminals.
Enterprise networking, hardware, and server experience highly preferred
N+ certification is a plus, not required
Leadership, QA, or related experience within the field
Ability to troubleshoot problems and make appropriate corrections and/or recommendations.
Must be able to meet deadlines and work with customers on a daily basis
Broad application of principles, theories, and concepts in applicable discipline
Some overtime may be necessary on an “as needed” basis

A combination of education and experience may meet job requirements.

What's in it for you?

Opportunity to work in a dynamic industry using finance skills while contributing to societal good
Competitive wage / base salary - Job title, level and compensation are commensurate with experience and qualifications. The total compensation includes competitive incentive programs
Backing of one of the most successful community focused banks in the western U.S.
Generous employee benefits
Career growth potential with formalized training opportunities

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

Zions Bancorporation is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future, DEI and UpSkilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

Benefits:
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees
Employee Ambassador preferred banking products

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