We are looking for a Key Account Manager to join our Life Sciences department based in our headquarter in Louvain-la-Neuve, Brussels area, Belgium.

Who we are

We are passionate about Life Sciences. We love to learn and thrive on complex challenges. We combine our scientific knowledge and deep clinical supply chain expertise to bring a positive impact to our clients and their patients.

We use innovative technologies to streamline the supply chain of hundreds of clinical trials around the world. Which leads to waste reduction, faster-commercialisation of new treatments (such as Covid-19 or cancer), and mitigation in patient risks. We bring hope to patients and to our planet!

We work with top 10 pharmaceutical companies in the world such as AstraZeneca, Roche or Sanofi.

We are a scale-up, certified B Corporation & Great Place to Work! We are a small and diverse team of explorers who want to make a difference in the world.

As a Key Account Manager, you will focus on our growing EU activities in Clinical Trial Supply Optimization throughout our existing EU customers. You will focus on N-SIDE existing clients portfolio, keeping those relationships going and exploring new opportunities for collaboration/new revenue streams.

Our ideal candidate will have a consistent track record of meeting and exceeding SaaS solution sales quotas, as well as an innate ability to establish customer relationships. He or she will have strong sales acumen and will actively participate in N-SIDE's growth in the market (over 50% year-on-year).

What you’ll do

• Join a company with a strong team culture, passionate about innovation. Collaborate closely with colleagues and Life Science partners for driving change in the Life Science R&D industry
• Establish, maintain and extend client relationships
• Educate current users and new departments on the added value of an innovative, digital, software solution designed to help make better decisions.
• Collaborate with the different Account Managers and our Consulting Team to follow up on existing contract implementation through regular meetings and business reviews
• Identify new business opportunities and drive discussions with the relevant stakeholders, to ensure a successful up-sales and cross-sales cycles
• Collaborate with the Product Team to build N-SIDE Suite product momentum and increase N-SIDE market share
• Manage the entire sales (quote, proposal, PO, invoicing) cycle through Salesforce CRM.
• Drive quarter over quarter incremental sales and revenue for N-SIDE Clinical Trial Supply Optimization business
• Collect competitive intelligence and share information to colleagues and management

About you

• You hold a Bachelor's degree
• 2 years experience min in B2B sales and/or account management (experience in SaaS solutions in the pharmaceutical industry is a plus!) is a plus
• Prior knowledge of clinical supplies and/or associated network is a plus
• Salesforce experience is a plus
• You have outstanding interpersonal, communication, and presentation skills
• You have a growth mindset with ambition and self-motivation
• You have great time management and organizational skills
• You are an active listener and analytical thinking ability
• You are proactive and a digital enthusiast. You like innovation.
• You are a collaborative team player while having a proven ability to work independently
• You are eager to learn and collaborate with partners from multiple cultures and locations
• You are fluent in English.

Travel: ~ 20 to 40% (within Europe)

Start Date: asap

Location: Louvain-la-Neuve, Belgium

Internal job level: manager

Our offer

At N-SIDE, we develop leaders. You’ll be part of a small but fun family who understands that you are building your career and we will help you to develop a state-of-the-art skill set! We are committed to supporting you and making you grow in whatever direction you choose. We will empower you to take your career in your own hands.

We value a diversity of experiences. What’s important for us is that you grow and learn, because we care about you, which is N-SIDE’s hallmark. You’ll learn among our incredibly smart, collaborative and hardworking N-SIDEr’s.

You will join an innovative, dynamic and multicultural company certified as one of the Best Workplaces in Belgium, Great Place to Work 2021 and B Corporation. We will offer you an important and diverse role in our quickly expanding department. You will be part of a fun and flexible work environment in which creativity, freedom and initiative are rewarded.

N-SIDE offers a great compensation package, which includes a company car and full range of benefits which can be personalised thanks to our Flex Income Plan.

At N-SIDE we value diversity. All candidates will be treated equally without regard to race, color, religion, sex, age, sexual orientation, citizenship, disability, gender identity, marital or family status, veteran status or any other legally protected basis, in accordance with applicable law. N-SIDE will not tolerate discrimination or harassment based on any of these characteristics.

Motivated to join our team and bring N-SIDE to the next level?

We are looking forward to receiving your application!

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We are committed to respecting your privacy and protecting your personal data, including any information which allows to identify you as an individual person. N-SIDE uses the applicant’s personal data in a fair and lawful manner. N-SIDE collects and processes personal data in accordance with the privacy statement available in the privacy policy. Personal information (applicant data) submitted by an applicant will only be used by N-SIDE to ensure an effective recruitment process and will be used recruitment purposes only.