Norhart is driven by a simple purpose, to create a better way to live. To fulfill that purpose, we need a fantastic team. As Maintenance Technician, you play an integral role in supporting both residents and staff. Our maintenance team is responsible for all aspects of property maintenance including curb appeal, preventative maintenance, apartment turnovers, service requests, and building positive relationships with tenants, contractors, and other team members. Daily responsibilities will change continuously. Tasks may include but are not limited to electrical, plumbing, painting, or lawncare. Maintenance Technicians are required to be on call for emergency repairs and work irregular hours when needed.

NORHART’S MISSION, PURPOSE, & VALUES:

Mission: Building and managing awesome apartments

Purpose: Creating a better way for us all to live

Values: A great team is made up of great people. In our company these people exhibit 5 key values. These values are a way of life for everyone who works here. From our top-level managers to entry level employees these values are lived out every day. We hire and promote based on these characteristics. To be successful here you too must embody these values.

• Achieve Great Things: We love our work! We were born to do it. We accomplish far more than what others thought possible. We exhibit unrelenting reliability. When we say something will be done, it will be done. We solve the root problem instead of settling for a quick fix.
• Improving Something Every Day: We dare to question the status quo. We are always looking for ways to simplify, automate, and change the ‘normal workflow’. One way that we do this is to dedicate ourselves to make small changes and improvements every day, with the expectation that those small improvements will add up to something significant.
• Be a Genuine Human: Being a genuine human means that we are kind, supportive, and humble. We share credit, admit our mistakes, and learn from them. We are open, honest, and vulnerable. It’s about being fully and painfully honest about work related issues in a respectful and positive way while building professional friendships.
• Obsessing Over the Resident Experience: Obsessing over the resident experience means we strive to ensure a frictionless environment for our tenants such as caring about every little impact our work has on them. It is relentlessly improving our building designs, taking on feedback, and considering their overall well-being in every action we take. From the moment we break ground on a new project, to the final day we serve a resident, it is the responsibility of EVERY Norhart employee to OBSESS over the experience that resident is going to have with us.
• Level Yourself Up: We want to be the best in the world at what we do. We want to be so much better than the competition that the fight isn’t fair. We own our own self-improvement, and we push our mentors to teach us more. We are always looking for ways to improve our company, our team, and ourselves.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following description of work to be performed by this individual is not intended to be all-inclusive. Rather, it focuses on the major tasks that must be accomplished. There are many necessary activities to satisfy any of the following performance guidelines.

Service Requests

• Complete daily service requests

Requests may include, but are not limited to:

• Plumbing, carpentry & electrical
• Removal & installation of toilets, installation of bathroom/kitchen fixtures
• Cabinetry installation & repair
• Appliance installation and repair
• Change bulbs, locks, batteries, smoke detectors
• Repair window & patio doors/screens
• Painting, caulking, drywall repair
• Repair/removal of flooring, trim, carpeting
• Insulation
• Demolition
• Rot repair/Mold remediation
• Repair & install interior and exterior doors
• Garage door repair/adjustment
• Maintain Community/Exercise room equipment
• Renovation clean up

Turns

• Complete turnovers within 24-hour timeframe

Common Area

• Painting
• Snow removal
• Salting/brining parking lots and sidewalks
• Lawncare & landscaping
• Renovation clean up
• Dumpster site clean up

Schedule

• Sunday - Thursday, 8:00am to 4:00pm
• On-call required

Requirements

Education

• High school diploma or equivalent

Experience

• Maintenance experience with commercial or multi-family buildings (preferred)

Other required knowledge, skills, and abilities:

• Ability to respond to continually changing priorities and coordinate multiple projects
• Basic math & measuring skills

• Ability to stand, lift, climb, bend, push, pull, & kneel

• Excellent interpersonal, communication, and problem-solving skills

• Strong work ethic and commitment to excellence

• Must maintain confidentiality when dealing with sensitive or personal information

• Ability to read, write, speak, and comprehend English

OTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE

• Must pass a criminal background check
• Valid driver’s license, Insurance, & reliable vehicle (Driving between locations will be required)

Benefits

• Fantastic Health Care Plan offering a $0 monthly premium for coverage
• Dental Coverage
• Vision Coverage
• Retirement Plan with company match up to 3% (Simple IRA)
• Unlimited Paid Time Off (Vacation & Holidays)
• Volunteer Time Off (16 hours per year of paid time off to volunteer at your favorite charity)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Maternity & Paternity Leave
• Training & Development
• Career Advancement Opportunities