Job description

Founded over 40 years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations across 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Reports to the Director of Revenue Cycle Management and is responsible for the supervision and coordination of the responsibilities of the department personnel, ensuring that all medial services rendered are billed accurately and in a timely manner to ensure maximum reimbursement, payments are collected and recorded, accounts are worked until they have a zero balance, reports are generated and analyzed, system data is secured and billing problems are identified and resolved.

The supervisor will also provide a general level of direction to 1) guide the introduction, modification, or revision of procedures 2) resolve day-to-day problems within the department 3) ensure necessary on-the-job training and flow of information to all personnel.

This position will be a hybrid schedule after 90 days. Working hours are 8am-5pm.

As assigned but not limited to the following:

• Plan, schedule, assign and monitor the work activities of assigned personnel.
• Promote positive, fair, and open environment within the department.
• Follow up on client problems, complaints and inquiries to assure satisfactory resolution. Report same to Director of Revenue Cycle Management.
• Maintain a working knowledge of regulations, standards, policies, and practices of licensing and accrediting agencies.
• Continuous improvement of procedures and processes within the billing department.
• Assist as needed with special project involving or effecting the billing department.
• Perform other related duties as required or assigned.

Supervision of all Billing Staff:

• Monitor the work flow of the billing staff and assign personnel as needed to the various duties.
• Train billing staff.
• Keep the Director of Revenue Cycle Management informed of personnel issues, staffing issues and any other pertinent information pertaining to and affecting the billing operation.
• Routine Billing Functions:Ensure all charges are entered from tank report sent daily
• Ensure all CPT and ICD-10 codes are entered for all patients seen by randomly auditing.
• Submit claims, either electronically or manually, to appropriate source.
• Serve as back up to payment posting by having full working knowledge of the process to receive and post all automatic remittances, manual remittances, and patient payments to appropriate accounts and ensure that these remittances are balanced as needed.
• Post insurance notes if needed.
• Follow-up with insurance companies to identify and correct problems.
• Submit uncollected accounts to the collection agency and follow-up on these accounts.
• Analyze denials/underpayments for additional reimbursement.
• Ensure that daily correspondence/voicemail messages are addressed within 5 days of receipt.
• Understand how to research and resolve credit balances on a monthly basis as needed to fill in for staff.
• Report, in a timely manner, to the Director of Revenue Cycle Management, if there is a problem in meeting task expectations in required time frames.
• Complete knowledge of how to prepare bank deposits as needed and make these deposits when required.
• Ability to verify credit card reports.
• Identify problems in data gathering and entry by all staff. Identify ways to further streamline the billing operation.
• Prepare and give reports to Director of Revenue Cycle Management of any problem areas.
• Stay abreast of changes in all insurances and have ability to assist staff with these changes.
• Enter charges for providers assigned to you and assist other billers with theirs as needed.
• Attend meetings as required by Director of Revenue Cycle Management.
• Report to work within the standard operating hours of 8:00am to 4:30pm, Monday through Friday, unless pre-approved by the Director of Revenue Cycle Management.

Qualifications:

• 7+years experience in medical billing.
• Coding experience and classes in dermatology coding desirable.
• 5+ years supervisory experience or management training courses desirable.
• Previous physician/medical office management experience preferred.
• Experience with computers and working knowledge of Word and Excel.
• An understanding of the billing cycle and coding.
• Ability to multi-task with demonstrated flexibility.
• Must be conscientious, thorough, organized and able to think clearly under stress.
• Excellent written and verbal communication skills.
• Next Gen experience

Job Type: Full-time

Benefits:

• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical Billing: 5 years (Preferred)
• Supervisory: 1 year (Preferred)
• NextGen: 1 year (Preferred)
• Accounts Receivable: 1 year (Preferred)

Work Location: Hybrid remote in Baltimore, MD 21201

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