Job description

The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately.

• Operates a switchboard or multi-line phone and maintains long distance call logs
• Maintains the reception area
• Appointment scheduling
• Verification of insurances
• Collecting patient charges
• Takes and distributes accurate messages
• Greets visitors and determines the nature of their visit
• Issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.

Benefits
We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k with matching, tuition reimbursement, paid vacation and sick time, paid holidays, work-life balance, growth, a positive culture and much more.

Vaccine Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Required Qualifications

• Experience in a medical office
• Six months to one year of multi phone line experience
• Excellent Customer Service and phone etiquette
• Knowledge of MS Office (Word, Excel, Outlook, Access)
• Must be able to work at the Conviva Care clinic located at 9418 Guilbeau San Antonio, Texas 78250

Preferred Qualifications

• Two years related experience preferred
• Bilingual (English/Spanish)
• Associate degree
• Experience with ECW
• Knowledge of Medical terminology

Medical Receptionist Working hours:

• Scheduled 40 hours per week
• Monday to Friday 8AM-5PM
• Schedule may change as per center needs
• This role is considered patient facing and is part of Conviva's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• San Antonio, TX 78250: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• "What is your desired salary? Please do not state negotiable, put a range you are comfortable with."

Experience:

• Customer service: 1 year (Required)
• Microsoft Office: 1 year (Required)
• working in a medical office: 1 year (Required)

Work Location: In person

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