COMPANY INFORMATION:

Northern Air Maintenance Services, LLC (NAMS), headquartered in Anchorage, Alaska, is an FAA Certified 14 CFR Part 145 Repair Station that is the sole maintenance provider for the fleet of three (3) DHC-8-400 (Q400) aircraft owned by the largest oil company operating in Alaska. NAMS provides aircraft maintenance, ground operations, inventory control, and other related support services for all flight operation from Anchorage to Kuparuk and Alpine. In addition to providing services for three (3) DHC-8-400 (Q400) aircraft, NAMS provides all below wing services including baggage handling and screening, aircraft catering, aircraft ground operations, and passenger screening. NAMS employs over 70 people in Anchorage, Kuparuk, and Alpine to service the Q400, while also supporting the oil company with contract maintenance on two (2) DHC-6-300/400 Twin Otter and one (1) CASA 212-300 aircraft maintained in Alpine, AK.

The Passenger Ramp Agents perform a variety of operational aircraft service duties as assigned at the ramp, terminal and hangar.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Loads, stows and unloads baggage, cargo, mail, and catering trolleys from conveyor belts, carts, trucks and aircraft.
• Operates X-Ray equipment for baggage security screening.
• Cleans and services aircraft interiors, removes, assembles and installs catering supplies. Performs aircraft service duties including cleaning, catering, and trash removal.
• Receives and positions aircraft using standard marshalling hand signals and pushes back aircraft. Positions and depositions jet way to aircraft.
• Operates and cleans various mechanical machines and ramp equipment related to aircraft service such as radios, cargo and belt loaders, trucks, tractors, tugs, vans, catering trucks, and related automotive equipment.
• Will be required to maintain ramp area as needed.
• Operates all ground equipment in a safe manner.
• Maintains a positive and friendly attitude with customers and coworkers at all times.
• Builds up and tears down catering trolleys based on specific diagrams for each trolley.
• Maintain the kitchen and aircraft catering equipment in a hygienic fashion
• Drive the catering truck to and from the aircraft
• Operate the hydraulic system of the catering truck
• Be able to move and handle 150lb rolling trolleys
• Cater to the exact diagrams for each aircraft type and flight
• Clean the kitchen, stock room, and other areas as assigned.
• Other duties as assigned.
• Shift work is required with possible assigned overtime.

QUALIFICATION REQUIREMENTS:

• Must be at least 21 years old.
• Possess a high school diploma or equivalent.
• Possess a valid driver’s license with a good driving record
• Good interpersonal skills and the ability to get along with others
• Must possess the desire to provide excellent customer service.
• Ability to obtain airport security clearance, pass a pre-employment drug test and a 5-year background check.
• Must be able to read, write and speak the English language.

PHYSICAL DEMANDS:

• The work is classified as “heavy” with regards to the physical demands.
• Lifting/carrying requirements: Up to 70 pounds repeatedly.
• Climbing: Up ladders and stairs.
• Reaching: Transferring baggage onto belt loaders.
• Standing/Walking: 75% of the day. Ramp can be wet and/or icy seasonally. Must exercise caution at all times.
• Pushing/Pulling: Up to 150 pounds.
• Crawling: Crawling required.
• Repetitive bending/Twisting: Frequently.
• Talking: Talking is required throughout the day. Talking on the phone and reciprocal communication with co-workers will be required.
• Vision: Good vision is required to perform all tasks.
• Hearing: Good hearing is required for effective and safe communication with co-workers as well as the ability to detect nearby equipment and safety alarms.
• Environmental: Exposure to high noise levels, moving aircraft and equipment, dirt, dust, fumes, heat, cold, exposure to hazardous materials, exhaust fumes and working in confined spaces for extended periods.

DISCLOSURE:

The intent of this Description is to provide a representative summary of the major responsibilities performed and results expected by persons assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.

EQUAL OPPORTUNITY STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or status as a protected veteran. If you are a person with a disability needing assistance with the application process, please email RecruitingTeam@nac.aero.

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Northern Air Maintenance Services (NAMS) is part of Saltchuk which is a family of diversified transportation and distribution companies with a vision to serve our customers by being the best in North America. We value safety, reliability, and commitment to our organization - in a work environment where anyone would be proud for their children to work. To learn more about either NAC or Saltchuk, please visit www.nac.aero or www.saltchuk.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)