Job description

Objective:

The Weekend On Call Coordinator is expected to perform a variety of on-call duties.

Education/Experience Requirements:

• High school graduation or equivalent (required)
• College degree (preferred)
• Prior scheduling experience in a medical setting (preferred)
• Must possess a valid driver’s license

Primary Responsibilities:

• Prior to start of on call shift, review schedule with Service Coordinator and become aware of any potential trouble spots that might arise.
• Answering each incoming call in a friendly, professional, and knowledgeable manner and respond quickly to their needs.
• Fill all Client shifts following designated office scheduling processes.
• Communicate changes in Client Shifts to the Client(s) and CAREGiver(s).
• Contact backup person when questions arise about clients or CAREGivers that require input
• Fill in on assignments that come open until a replacement CAREGiver is found
• Monitor and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service in the operating system.
• Field new client & CAREGiver inquiries over the phone in a knowledgeable manner and schedule care consultations
• Create a log of the activities of your shift and communicate that to the designate key player(s).

Job Type: Part-time

Pay: $50.00 - $80.00 per day

Benefits:

• On-the-job training
• Professional development assistance
• Work from home

Experience level:

• 1 year

Shift:

• Day shift
• Overnight shift
• Rotating shift

Weekly day range:

• Rotating weekends
• Weekend availability

Work setting:

• Remote

Work Location: One location

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