Position Summary: Responsible for the planning, coordination, oversight and growth of the Southern Dallas Counseling Center. Manages program staff, ensures continuous quality improvement, and leads community outreach efforts to increase client referrals and grows partnerships with key stakeholders in the surrounding areas Lancaster, DeSoto, Duncanville, Cedar Hill, Oak Cliff, etc.

Key Responsibilities:

• Provides management of the daily operations of the South Dallas Counseling Center and supervises staff, including interviewing, hiring and evaluating job performance.
• Provides regular individual and team clinical supervision to staff; provides clinical supervision to staff working towards full licensure.
• Observes new therapists working with clients, on a regular basis, and provides feedback and support on counseling techniques and outcomes.
• Manages concerns relating to staffing, scheduling, productivity, customer service skills and workload expectations.
• Provides on-going assessment and evaluation of the clinical program to the Chief Program Officer and CEO to ensure that client needs, agency standards and funding requirements are met; uses outcome data in Clients First Database to manage staff and program performance and manages the weekly client cue to ensure clients are being seen in a timely manner.
• Ensures accurate and up to date documentation, client files, and statistics as required by agency policies and funding sources.
• Collaborates with the Chief Program Officer in program development, grant writing, community presentations and grant reporting.
• Collaborates with Sr. Director of Training to ensure training programs fulfill the needs of clinical staff.
• Works closely with all of the non-residential programs to coordinate services to clients.
• Participates in weekly, monthly and annual employee and staff meetings and trainings.
• Assists in preparing and managing approved program budget.
• Reviews the need for group and individual contractors and ensures contracts, grant requirements and budgets are managed and maintained.
• Provides clinical and crisis support to clients as needed.
• Works with the CEO and CPO to develop, implements and monitor a marketing strategy to broaden the Southern Dallas Counseling Center office visibility within the community. This plan should include community education, training and participation in relevant community meetings and coordination with the Development Department for marketing collateral.

Other Duties:

• Provides oversight for MSW interns and/or LMSW interns seeking clinical licensure
• Performs other job-related duties as assigned.

Requirements: Masters degree in social work, counseling, education, or related field required. Clinical licensure required with supervisory licensure preferred. Three years of experience working with children/adolescents and/or family violence required and two years management or supervisory experience required.

Licenses and Certifications:

• Valid Texas Drivers License and clear driving record
• Clinical licensure required LCSW, with supervisory licensure preferred

Knowledge and Skills and Abilities:

• Excellent leadership, organizational, interpersonal, and communication skills (written and oral) are required.
• Ability to build strong teams to meet performance goals.
• Knowledge of the dynamics of domestic violence, childhood sexual abuse, incest recovery and related issues.
• Knowledge of the power and control wheel.
• Knowledge of, and ability to, apply counseling and diagnostic theories and techniques to a full range of diverse client populations.
• Knowledge and experience of program development and performance management.
• Ability to relate with adult and child clients through understanding, respect and skill communication;
• Ability to follow all safety and precautionary rules and measures;
• Ability to prioritize and self-motivate to accomplish program goals;
• Ability to perform work efficiently and effectively under stressful situations.
• Ability to follow professional code of ethics.
• Ability to work a varied schedule, including evenings.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint)
  
  Required Training: Must be able to complete The Family Place 40-hour domestic violence/sexual assault training
  Physical Requirements: Duties are usually performed seated with occasional periods of standing or walking. Limited physical effort is required associated with lifting and carrying objects (less than 25 lbs).
  Working Conditions: Work must be performed in the agency office and is performed in an office-like setting.
  Essential Functions: This job description should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this position. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this job description.

Must demonstrate/live our organizations guiding principles: Respect, Empathy, Accountability, Communication and Humor.