Job description

You:

• Enjoy digging in to solve a juicy, complicated problem to solve it

• Understand the power of tracking and measuring

• Love using the data and knowledge to make improvements and growth

• Is systematic and process oriented and likes to figure out how put those in place on a larger scale

• Can implement systems and processes to ensure things run smoothly

• Is technological savvy and uses technology to improve operations

• Collaborate with all departments to gather information and assist in setting and achieving goals

• Willing to learn and become a leader in our organization

Us:

• A busy, independent Real Estate brokerage with world class resources

• Love learning, growing and being busy

• Looking to grow and scale

• Poised to take our business to the next level with the input of key positions

• Pride ourselves in the service we provide to our clients

• Feel that we can always grow and improve!

Responsibilities:

• Ensure that all workings are implemented in a correct, cost effective and timely manner in alignment with specifications and quality requirements

• Put in place systems for accurate data tracking and measuring of the different office functions (operations, marketing, lead generation & sales, transaction, etc.)

• Chalk out or improve operational systems, processes, technologies and best practices that guarantee organizational well-being

• Development of systems & checklists for processes

• Implement procedures for employee/contractor systems and compliance

• Assist in training and accountability of systems and procedures

• Contribute towards the achievement of company’s strategic and operational objectives

• Examine financial data/statements and utilize them to improve profitability

• Perform quality controls and monitor Key Performance Indicators (KPI’s) of team members

• Assist in recruiting, training, supervising and appraising human resources

• Identify the organizations current and projected needs & work with the key executives on plans to ensure those needs get met

• Oversee office/facilities management of two offices

• Commit to ongoing education and development as an effective leader & team player

• Other duties and responsibilities as needed/assigned

Requirements:

• Proven work experience and success as an operations manager

• Adequate knowledge of organizational effectiveness and operations management

• Familiarity with business and financial principles, practices and budgets

• Strong IT skills (databases, Excel/Google Sheets, networks, etc.)

• Ability to effectively communicate with all levels of the organization

• Experienced project management and organizational skills

• Working knowledge of lead indicators & their impact on leading the team toward the of the individuals and the organization

• A minimum of a BS degree in Business, Operations Management, Project Management or related field

No recruiters or solicitors please!

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Newton Highlands, MA 02461: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 2 years (Required)

Work Location: One location

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