Are you interested in working with a fantastic (fun) team whose mission is to provide top notch medical care to underserved communities in southeast Idaho? At Health West we pride ourselves on doing great things for people every day. Health West has an excellent benefits plan, Continuing Professional/Medical Education plans and student loan repayment/forgiveness through the National Health Services Center. We would love to have you as part of our team.

Outreach & Enrollment Specialist
Under the direction of the Outreach & Enrollment Team Lead this position counsel’s individuals and families with information and assistance for enrollment into Qualified Health Plans (QHPs), Medicaid, and Children’s Health Insurance Program (CHIP) coverage options. The Outreach and Enrollment specialist will also work closely with community partners, and businesses to build awareness of enrollment services. This position will represent Health West at community outreach events as requested and must complete required federal and/or state consumer assistance training to provide fair, accurate, and impartial assistance.

Job Duties

• Provides education and enrollment assistance for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid, and the Children’s Health Insurance Program (CHIP).
• Reports to and supports the Outreach & Enrollment Team Lead in the development of outreach plans and opportunity assessment.
• Maintains and provides outreach materials to patients, community members, partner organizations, and businesses to build coverage option awareness.
• Participates in outreach, fundraising, and volunteer activities that includes, but is not limited to: parades, health fairs, etc.
• Attends relevant and required meetings, trainings, community events, and collaborate with various local organizations to build awareness of enrollment services at Health West.
• Encourages/works with qualifying patients to get them successfully enrolled into Medicaid, CHIP, etc.
• Attends and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Uplifts, encourages, and collaborates with team members to ensure the highest quality of service is provided.
• Reports to the Outreach & Enrollment Team Lead
• Other duties as assigned by the Outreach & Enrollment Team Lead

Qualifications
Education and/or Experience:

• High school graduate (or GED)
• One-year experience in the healthcare industry Highly Preferred
• Ability to speak effectively before groups and actively engage the general public in outreach situations.
• Able to relate to the public in all areas (racial, ethnic, and economic)
• Possess a calm disposition and the ability to work easily with people.
• Willingness to work some weekends and/or evenings for community events such as health fairs, parades, etc.
• Possess excellent customer service skills
• Ability to communicate in English and Spanish preferred.