COMPANY OVERVIEW

Spectrum Healthcare Partners is Maine’s largest multi-specialty, physician-owned and directed professional organization and is comprised of over 200 physicians practicing in the areas of anesthesiology, orthopaedics, pain management, pathology, radiation oncology, radiology, and vascular & interventional services. Spectrum provides services at many of Maine’s hospitals throughout the state and in eastern New Hampshire.

POSITION SUMMARY

Responsible to the Divisional Advisory Committee (DAC) for operational practice management support and day-to-day practice administrative and operational needs for the Northern Radiology Division. Assists the Physician Shareholders in practice governance, business development activities, budget and revenue management and policy enforcement. This position may have additional Practice Management responsibilities to support our Management Services Company.

SUPERVISORY RESPONSIBILITIES (if any)

ESSENTIAL FUNCTIONS

• Provides administrative and management support for practice management-related issues including contractual relationships, new service financial feasibility, response to Request for Proposals, new site start-ups, strategic partnerships, staffing analyses, and billing and reimbursement issues
• Ensures the Division has real-time financial performance information, working closely with the Vice President of Physician Practices and corporate finance department
• Provides analytical and business support in the following areas: billing and reimbursement models, new service development, productivity, and resource utilization
• With guidance from the Vice President, Physician Practices, develops the Division’s annual operating and capital budgets, working closely with corporate finance department
• Performs market analyses and new business product and service pro-formas
• Develops and monitors Division’s monthly, quarterly, and annual operational and financial scorecard reporting, including coordination with corporate shared resources
• Performs monthly review of billing performance standards, including billing and reimbursement financial analyses, and monitor collection activity
• Monitors and reports on all clinical site of service contracts, including regular financial performance analysis
• Provides impact analysis and financial/reimbursement modeling of proposed new contractual arrangements with outside service entities
• Maintains project management tracking inventories and ensures timely response to various business affairs within Division
• Maintains regular communication between Division and Company administration on important operational matters
• Participates and stays actively engaged in both local and national Divisional trends, business community, and related activities
• Special projects or activities as assigned by Vice President Physician Practices
• Serves as contact for the Division, working closely with the physician leaders and/or Managing Director to ensure proper resource coordination with the organization’s administrative infrastructure

PRIMARY RESPONSIBILITIES

• Regular attendance and participation in Divisional committee and business office meetings, during and after normal business hours
• Ensures development of strong positive relationships and collegiality among the Company’s administrative resources and staff
• Conducts timely annual performance review of all direct reports
• Coordinates feedback mechanisms for continuous improvement
• Interprets and applies both Divisional and Company policies and procedures as required
• Supports Company-wide strategic initiatives that correspond to Divisional attributes and expectations
• Monitors and develops customer service and client relationship indicators
• Collaborates with other Divisional administrative leadership and participates in corporate integration efforts
• May provide general administrative support, including minute taking, physician memos, agendas, scheduling of meetings and meeting follow-up as needed
• Demonstrates professionalism at all times
• Displays cooperative behavior and interacts positively and effectively with others to promote a team environment
• Performs other duties necessary to maintain the overall efficiency and continuity of the division
• Is proactive in identifying, reporting, and participating in the resolution of any potential or actual patient safety issues

QUALIFICATIONS

• Bachelor’s degree in healthcare administration, related field, or equivalent in years of related experience
• 5-8 years of hospital based, clinical physician practice, or other relevant healthcare setting practice management/operational experience, with a particular emphasis on healthcare operations;
• Radiology operations experience helpful
• Strong negotiation and interpersonal skills
• Analytical and computer skills associated with financial modeling and budgeting
• Ability to work and interface with both administrative and clinical professionals and support staff
• Ability to work independently in a multi-tasking environment
• Excellent organizational and time management skills
• Excellent customer service skills
• Ability to make and communicate well-reasoned decisions, both independently and as part of a team
• Ability to see and articulate both the larger picture and operational steps needed to achieve practice-related goals and objectives
• Ability to work effectively in a fast-paced, multi-tasking environment
• Ability to interact with technical and non-technical personnel, particularly physicians
• Proficient computer skills to include Microsoft Office suite (Word, Excel, PowerPoint)
• Ability to maintain confidentiality

PHYSICAL DEMANDS / WORK ENVIRONMENT

• Requires regular on-site availability
• Operation of various office equipment: fax machine, telephone and voice mail system, personal computer, e-mail system, cell phone, pager, and photocopier
• Moderate travel to and from various sites of service
• May be required to sit or stand for long periods of time
• Frequent after-hours meeting participation
• Filing and light lifting, reaching, bending

BENEFITS AND PERKS

• Health Insurance (80% company paid)
• Health Savings Account Match ($3,000 family plan / $1,625 individual plan)
• Dental & Vision Insurance Plans
• 401(k) Match and Profit-Sharing Plan
• Life and Accidental Death and Dismemberment Insurance
• Long-term Disability Insurance
• Short-term Disability Insurance
• Generous paid time off
• Voluntary, Employee-Paid Benefits
• Medical Reimbursement Plan
• Dependent Care Plan

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