Job description
Overview
Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.
Mailchimp is looking for a Product Manager II to help build products that help millions of our small business owners engage with their customers and grow their business. This role requires an ability to work with design, research, engineering and data colleagues throughout the organization and build a vision for your products and features. This role works within the Customer Data team and would be based in Mailchimp’s Atlanta or Brooklyn offices.
Mailchimp has a hybrid approach to work. We have offices in Atlanta, GA, and Brooklyn, NY. This role would provide you with both in-office and work-from-home opportunities.
What you'll bring
- Highly skilled at socializing business opportunity at all levels of the organization through both written presentation and compelling storytelling
- Ability to communicate complex and detailed information in an organized and consumable format
- Be capable of and comfortable with working closely with Senior and C-level executives to develop product strategy
- Strong familiarity with web technologies (coding experience not required)
- Ability to build relationships, be persuasive and influential within and across immediate working groups
- Understanding of how to read data to analyze the performance of digital features
- Bachelor’s Degree or relevant work experience
- Experience delivering consumer based online or software as a service (SaaS) experiences in a SCRUM / Agile environment
How you will lead
- Develops, builds and manages a product roadmap across a specific feature set
- Partner with Research to validate or assess customer expectations and perceptions
- Collaborate with Design Research to define and analyze metrics that inform the success of products; regularly review metrics to ensure they are tracking to goal
- Communicate clearly defined and achievable product goals to Design and Engineering, negotiating trade-offs and adjusting scope as needed to hit major milestones
- Lead product team through Pragmatic Planning to identify scope for sprints; identify opportunities to validate product direction through MVPs
- Work collaboratively with Product Marketing and Support to define release marketing reach, effort and support impact
- Build, edit and manage product backlog understanding the contributive value of each feature, the level of effort, risk and opportunity costs
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