Job description

GENERAL DESCRIPTION OF POSITION
To participate in the day-to-day plant operations to meet or exceed production standards while
operating in compliance with company standards, policies and procedures.
Uphold a positive work environment that follows Goodwill's Amazing Customer Experience (ACE)
culture, Values, and Mission in everything you do and every interaction you have with co-workers,
clients, customers and management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Reaches production guidelines and standards by sorting, processing or hanging donated goods.
2. Assists in developing additional donors for the agency.
3. Ensures the proper rotation of merchandise.
4. Participates in the agency's loss control efforts by reporting suspicious activity to a supervisor or the
Loss Prevention Director.
5. Ensures a clean and safe environment in the plant by practicing good housekeeping practices.
6. Regular attendance is required as outlined in Goodwill's attendance policy.
7. Observes safety procedures and Goodwill policies.
8. Attends regular employee meetings and training.
9. Acts as a positive role model for employees, participants and donors.
10. May participate in new store building and renovation efforts as needed.
11. Perform any other related duties as required or assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required.
EDUCATION AND EXPERIENCE
Mental alertness and adaptability to office and field area work routines. Equivalent to four years high
school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0
to 6 months related experience and/or training, or equivalent combination of education and experience.
COMMUNICATION SKILLS
Ability to read a limited number of words and recognize similarities and differences between words and
between series of numbers; Ability to write and speak simple sentences as a means for basic
communication.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using
money and other forms of measurement.
CRITICAL THINKING SKILLS
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability
to deal with standardized situations with limited variables.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
Not indicated.
SOFTWARE SKILLS REQUIRED
Not indicated.
INITIATIVE AND INGENUITY
SUPERVISION RECEIVED
Under immediate supervision, performs general assignments of work, with periodic check of
performance by supervisor.
PLANNING
Limited responsibility with regard to specific assignments in planning time, method, manner, and/or
sequence of performance of own work operations.
DECISION MAKING
Performs work operations which permit infrequent opportunity for decision-making of minor
importance and which would only affect the operating efficiency of the individual involved to a slight
degree.
MENTAL DEMAND
Light mental demand. Operations requiring intermittent directed thinking to carry out predetermined
procedure or sequence of operations of limited variability. Operations requiring intermittent attention to
control machine or manual motions.
ANALYTICAL ABILITY / PROBLEM SOLVING
Repetitive. Activities or duties using a pre-determined set of processes or directions coupled with
nearby supervision. Learned things in situations where choice is simple or patterned.
RESPONSIBILITY FOR WORK OF OTHERS
Responsibility for work of others: Not indicated.
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
No responsibility for this factor.
ACCURACY
Probable errors of internal scope readily detected in normal course of work by standard check or
routine crosscheck within a single department or office. Errors resulting from inaccuracy would create
minor confusion, delay or expense to correct the situation.
ACCOUNTABILITY
FREEDOM TO ACT
Defined. Semi-repetitive prescribed processes and procedures with nearby supervision.
ANNUAL MONETARY IMPACT
The amount of annual dollars generated based on the job's essential duties / responsibilities.
Examples would include direct dollar generation, departmental budget, proper handling of
organization funds, expense control, savings from new techniques or reduction in manpower.
None. Job does not create any dollar monetary impact for the organization.
IMPACT ON END RESULTS
Minimal impact. Job is focused on non-supervisory decision making activities and has minor impact
on the organization's end results.
PUBLIC CONTACT
Frequent contacts with general public, patrons, or other outside representatives, wherein the manner
of handling these contacts has a bearing on the organization's position and operation.
EMPLOYEE CONTACT
Contacts of little importance and usually with immediate associates only. Requires only ordinary
courtesy to avoid friction in relationship incidental to working with others.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Occasional use of complex machines and equipment (desktop/laptop computer and software, road and
production machines and equipment, etc.)
WORKING CONDITIONS
Outside working environment, wherein there are extremely disagreeable working conditions most of
the time (e.G. Hot mix paving in constant sun).
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an
employee encounters while performing essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is regularly exposed to fumes or airborne
particles; frequently exposed to work near moving mechanical parts; and occasionally exposed to
outdoor weather conditions, wet or humid conditions.The noise level in the work environment is usually
loud.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions and expectations.
Highly repetitive, highly physical. Highly repetitive type work which requires the concentrated and nondiversified
physical demands of the employee.
While performing the functions of this job, the employee is regularly required to stand, walk, reach with
hands and arms; frequently required to talk or hear; and occasionally required to sit, use hands to
finger, handle, or feel, climb or balance, stoop, kneel, crouch, or crawl. The employee must frequently
lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
ADDITIONAL INFORMATION
May involve travel within the state of Arkansas during new store building and store renovation efforts.
Frequent physical exertion and exposure to unfit donated goods. Regular attendance is required.
Must be able to interact cordially and productively with a variety of people.
Must be able to market Goodwill and explain the mission to the general public.
Must be able to communicate clearly in English.
Must establish and maintain effective relationships with supervisors and co-workers, while motivating
them to their best performance.
Must be able to work a flexible schedule, on short notice, including holidays, nights and weekends and
frequently in excess of 40 hours a week.
Ability to function in a hectic work environment with occasional periods of high stress.
Must be able to take initiative and make decisions with little supervision.
Must observe and enforce safety policies in all phases of the operation.
Must have knowledge of fashionable women's, children's and men's clothing as well as furniture and
household items.
Must be able to lift and carry objects weighing up to 35 pounds frequently and up to 50 pounds
occasionally.
Must be able to stand and walk for a prolonged period and to frequently bend, stretch and stoop.

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