Heluna Health invites applications for the full-time position of Study Recruitment Assistant in the Center on Substance Use and Health (CSUH) at the San Francisco Department of Public Health. The Center on Substance Use and Health conducts pharmacologic and behavioral interventions and observational studies to maximize the health outcomes of people use alcohol, methamphetamine, opioids, and other substances. We work with people who are actively using substances and focus on meeting their goals related to their substance use, including reduction in use in harms, prevention or treatment of infectious diseases, or prevention of drug overdose.

We conduct research in a community-based environment in downtown San Francisco, with the facilities and resources needed to perform complex clinical research studies (suite of exam rooms, alarmed pharmacy for medication trials, and on-site CLIA-waived laboratory). We are proud to treat people who use substances with respect and dignity and enjoy a close-knit culture of intellectual curiosity, collaboration, and fun.

We are seeking an outgoing, committed, detail-oriented, energetic person to join our recruitment study team.

Position Focus: The Recruitment Assistant’s primary responsibilities will be to conduct recruitment activities for all pharmacologic and behavioral interventions and observational trials within our unit. Essential responsibilities are listed below.Special Requirements: Must be comfortable working with substance users and diverse populations in public and private, outdoor and indoor settings (during COVID) such as; HIV clinics, transgender health clinics, behavioral health clinics, community based organizations, needle exchanges, sex clubs and other environments. Applicants must also have experience with street-based recruitment (active and passive).

This is a temporary, grant-funded, full-time, benefited position. Employment is provided by Heluna Health.

The pay rate for this position is $24.04 per hour.

If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date, or have a valid religious or medical reason qualifying you for an exemption (that may or may not require accommodation).

ESSENTIAL FUNCTIONS

• Support the recruitment and research team in recruiting participants
• Assist in training new members of the recruitment/outreach team
• Conduct telephone recruitment, eligibility screening, and data entry
• Manage the scheduling of participant appointments
• Assist in the phone screening and retention of potential participants during the study phone screening process in REDcap and Access databases and through follow-up, including sending appointment reminders (via call, text and email)
• Recruit diverse substance-using participants for all trials currently enrolling
• Meet and/or exceed enrollment goals
• Manage ordering of recruitment supplies, schwag, and other collateral
• Assist in managing relationships and systems through UCSF such as ResearchMatch, MyCharts, CTSI/PRP
• Create, maintain, monitor, and report on social media campaigns used for participant recruitment
• Build and execute geo/other social media strategy on platforms such as Facebook, Instagram, TiK Tok, Blendr, Scruff, Grindr, Jack’d, Adam 4 Adam and BBRT
• Experience with website design (WordPress, Weebly, Squarespace or Wix), development and maintenance experience preferred
• Requires a flexible schedule that will range from daytime, weekend and evening hours
• Other duties as assigned

JOB QUALIFICATIONS

Education/Experience

• Possession of a high school diploma or equivalent
• Bachelor’s degree preferred
• Experience with day-to-day calendar management
• Previous experience working with substance users preferred

Other Skills, Knowledge, and Abilities

• Ability to read and write in English
• Excellent interpersonal and verbal communication skills
• Knowledge of and sensitivity to racial, ethnic, cultural, and sexual diversity is required
• Candidates for the position must be willing to learn a variety of skills related to recruiting and details about our research studies.

PHYSICAL DEMANDS

Stand Frequently

Walk Frequently

Sit Frequently

Handling / Fingering Constantly

Reach Outward Occasionally

Reach Above Shoulder Frequently

Climb, Crawl, Kneel, Bend Occasionally

Lift / Carry Occasionally - Up to 50 lbs

Push/Pull Occasionally - Up to 50 lbs

See Constantly

Taste/Smell Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5+ hrs/day)

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled, and also outdoors

APPLICATION PROCEDURE
Interested applicants are required to submit a cover letter and resume for consideration

Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.

All qualified applicants will be considered for this position in accordance with the San Francisco Fair Chance Ordinance

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.